Underwriting Operations Assistant

Berkley Technology Underwriters (a Berkley Company); Minneapolis (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision

Life and disability insurance

Paid time off

401(k) and profit-sharing

Job summary

Berkley Technology Underwriters in Minneapolis, MN is seeking an Underwriting Operations Assistant to support the new business underwriting process by preparing submissions, performing rating activities, and validating data. This entry-level role emphasizes accuracy, documentation, and timely workflow management.

You will use AI-enabled tools and rating platforms, review submissions for completeness, fix discrepancies, and coordinate with underwriting, IT, and billing teams to ensure smooth

Qualifications

• Detail-oriented experience in insurance, admin, data entry, or customer service.
• Ability to review AI-generated information and compare with source docs.
• Follow detailed rating procedures and escalate when needed.

Responsibilities

• Review new business for completeness and readiness for underwriting review.
• Validate submission information, rating inputs, and AI outputs; document discrepancies.
• Enter and validate data to ensure accurate rating, booking, and policy production.
• Manage assigned workflows and maintain accurate files and records.
• Provide timely service by obtaining information to complete transactions.
• Coordinate with underwriting, IT and billing to resolve questions.
• Support process improvement and AI workflow testing from review to deployment.
• Build knowledge of underwriting and workflow systems through training.
• May perform other functions as assigned.

Skills

Attention to detail

Time management

Communication

Critical thinking

Problem solving

Adaptability to evolving technology

Education

High school diploma or equivalent

Tools

AI-enabled tools

Rating platforms

Workflow systems

Job description

Company Details

We\'re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. BTU A global insurance provider, offering property, casualty, professional and cyber insurance coverage for technology firms and businesses with technology exposure.

Responsibilities

The Underwriting Operations Assistant supports the new business underwriting process by preparing submissions, performing rating activities, validating data, and maintaining workflow accuracy. This entry-level developmental role ensures submissions are complete, accurately documented, and ready for underwriting review.

• Review new business for completeness, accuracy, and readiness for underwriting review.
• Use AI-enabled tools and source documentation to validate submission information, rating inputs, supporting data, and AI-generated outputs; correct inaccuracies and document discrepancies, overrides, or feedback according to established procedures.
• Ensure accurate and timely rating, booking, issuance, and policy or endorsement production by entering and validating data based on underwriting instructions and established guidelines.
• Manage assigned workflows and maintain accurate files, documentation, and workflow records while meeting service, quality, and turnaround expectations.
• Provide timely and professional service by obtaining information needed to complete transactions and responding to questions related to policy status, billing, or transaction processing.
• Communicate with Underwriting, Underwriting Services, IT and billing staff to coordinate work, resolve questions, elevate exceptions, and support timely transaction completion.
• Support process improvement and system application testing by identifying opportunities to improve rating accuracy, AI workflows, data quality, and submission readiness from initial review through deployment.
• Build knowledge of underwriting, insurance operations, company products, AI-enabled tools, and workflow systems through training and daily work.
• May perform other functions as assigned.

Qualifications

• Insurance, administrative, data entry, customer service, or other detail-intensive experience preferred.
• Comfort working with technology, AI-enabled tools, rating platforms, and workflow systems preferred.
• Ability to critically review AI-generated information, compare it with source documentation, and identify inaccuracies or unsupported conclusions.
• Ability to follow detailed rating procedures while recognizing when a situation requires escalation.
• Strong attention to detail, organization, and time management skills.
• Strong communication, critical thinking, and problem-solving abilities.
• Comfort adapting to evolving technology, processes, and system functionality.

Education

• High school diploma or equivalent

Additional Company Details

Important Outside Agency Notice: Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement. Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees.

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:

• Base Salary Range: $45k-$60k
• Eligible to participate in annual discretionary bonus
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.