Underwriting Operations Analyst — Client & Docs Focus

Jobtailor; Connecticut; On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor is seeking an underwriting professional in Connecticut to manage program and contract lifecycles, inputting submissions, quotes, declines, and bind details into underwriting systems with accuracy and speed.

The role collaborates with underwriters, brokers, and clients, addresses inquiries, supports audits, and delivers excellent customer service while maintaining documentation and reporting to support daily operations.

Qualifications

• Relevant reinsurance industry experience, including understanding of contract terms and conditions.
• Strong oral/written communication skills and a can-do attitude.
• Detail-oriented with ability to thrive in a high-volume, time-sensitive environment.
• Adaptive to changing priorities and multiple tasks.
• Strong sense of ownership and accountability, motivated to deliver.
• Focus on delivering exceptional customer service.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Suite and administrative platforms.

Responsibilities

• Manage program/contract level lifecycle including input all required underwriting submissions, quotes, declines, and bind details into underwriting systems promptly.
• Adjust earned premium income and process endorsements while addressing discrepancies with underwriter, broker, client or internal teams across Sompo.
• Maintain accurate file documentation per company guidelines.
• Produce reporting in support of duties or on demand from underwriter requests.
• Communicate with clients, brokers, and underwriters to gather information and address inquiries about underwriting submissions.
• Collaborate with underwriting team members to relay information and coordinate tasks.
• Assist with audits by providing documentation related to underwriting activities.
• Deliver excellent customer service and maintain urgency in addressing inquiries and resolving issues.

Skills

Reinsurance experience

Strong communication

Detail-oriented

Time management

Ownership and accountability

Customer service orientation

Independence and teamwork

Microsoft Office

Tools

Microsoft Office

Job description

Jobtailor is seeking an underwriting professional in Connecticut to manage program and contract lifecycles, inputting submissions, quotes, declines, and bind details into underwriting systems with accuracy and speed.

The role collaborates with underwriters, brokers, and clients, addresses inquiries, supports audits, and delivers excellent customer service while maintaining documentation and reporting to support daily operations.