Underwriting Audit Supervisor

PHLY Insurance Services Inc; Bala Cynwyd (PA); Hybrid; USD 102,000 - 114,000; Full time

Benefits offered by this job

Hybrid work model

Tuition reimbursement

401K match

Job summary

Philadelphia Insurance Companies, part of the Tokio Marine Group, is expanding its Compliance team with nationwide consideration for an Underwriting Audit Supervisor. The role oversees the underwriting audit program, staff management, and governance across guidelines, regulations, and company policy.

The ideal candidate will lead audits, analyze results, drive corrective actions, and collaborate with Compliance, Underwriting, Training, and Legal leadership to improve underwriting quality.

Qualifications

• Bachelor’s degree in business, insurance, risk management, or related field.
• 7–10 years of commercial underwriting or underwriting compliance experience.
• 3+ years of leadership or management experience preferred.
• CPCU / AU / AINS / ARM or similar designations preferred.

Responsibilities

• Oversee underwriting audit program and plan annual audits.
• Evaluate files for compliance with guidelines, regulatory requirements, and documentation standards.
• Produce executive reports, dashboards, and performance metrics.
• Lead corrective actions and drive process improvements.
• Collaborate with Training and Legal teams to develop education materials.

Skills

Leadership experience

Regulatory compliance awareness

People management

Education

Bachelor's Degree in Business Administration, Insurance, Risk Management, Finance, Accounting, or related field

Job description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. Philadelphia Insurance Companies is expanding our Compliance team with Nationwide consideration for an Underwriting Audit Supervisor.

Summary:

The Underwriting Audit Supervisor is responsible for the oversight, administration, and continuous improvement of the Company's underwriting audit program. This position oversees audit staff and activities designed to evaluate adherence to underwriting guidelines, regulatory requirements, company policies, and operational standards. The role provides management with actionable insights regarding underwriting performance, risk exposure, documentation quality, and compliance trends while fostering a culture of accountability and continuous improvement throughout the underwriting organization. The position serves as a key liaison between Compliance, Underwriting, Training, Legal, and Executive Leadership.

A typical day will include the following:

• Audit Leadership Oversee the Company's underwriting audit program. Assist in developing annual audit plans, priorities, and audit methodologies. Ensure audits are performed in accordance with departmental standards and established procedures. Manage workload distribution and quality control for audit personnel. Monitor departmental productivity, audit completion rates, and reporting timelines.
• Underwriting Compliance Oversight Evaluate underwriting files for compliance with company underwriting guidelines, regulatory requirements, authority levels, and documentation standards. Identify operational, regulatory, and underwriting risks through analysis of audit findings. Ensure consistency in audit scoring, findings, recommendations, and reporting. Maintain awareness of changing insurance regulations and underwriting practices impacting audit requirements.
• Reporting and Analysis Analyze audit results to identify trends, recurring issues, best practices, and opportunities for improvement. Develop executive-level reports, dashboards, and performance metrics. Present audit findings and recommendations to Underwriting Leadership, Compliance Leadership, and Executive Management. Monitor corrective action implementation and measure effectiveness over time.
• Corrective Action and Process Improvement Partner with Underwriting Management to develop corrective action plans resulting from audit findings. Track remediation efforts and verify completion of corrective actions. Recommend process improvements, procedural enhancements, and operational efficiencies. Lead special projects designed to improve underwriting quality and consistency.
• Training and Development Identify training opportunities based on audit results and compliance trends. Collaborate with Training and Underwriting Management to develop educational materials and targeted learning initiatives. Mentor and develop audit staff through coaching, performance feedback, and professional development planning. Promote knowledge sharing and best practices throughout the organization.
• Staff Management Train, develop, and retain underwriting audit personnel. Establish departmental goals, objectives, and performance standards. Conduct employee performance reviews and career development discussions. Foster a collaborative and professional work environment focused on accountability and continuous improvement.

Qualifications:

• Education Bachelor's Degree in Business Administration, Insurance, Risk Management, Finance, Accounting, or related field required.
• Experience Minimum 7-10 years of commercial underwriting, underwriting compliance, quality assurance, auditing, or related insurance experience. Minimum 3 years of leadership, supervisory, or management experience preferred. Experience conducting underwriting file reviews and compliance assessments. Experience presenting results to senior leadership and managing corrective action initiatives.
• Professional Designations Preferred CPCU / AU / AINS / ARM / Other relevant insurance or compliance-related designations.

National Range:

$102,200.00 - $114,200.00

Ultimate salary offered will be based on factors such as applicant experience and geographic location.

Ultimate salary offered will be based on factors such as applicant experience and geographic location.

We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.

Remote consideration will be given to qualified candidates located outside of the primary geographic region.

#LI-MH1 EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx "PHLY delivers comprehensive insurance coverage and risk management expertise in over 120 specialized business markets across the country. For over 60 years, we've focused on delivering unsurpassed customer service to our policyholders, agents, and broker partners. Headquartered just outside of Philadelphia and with more than 2,000 employees strategically located across the U.S., we consistently provide value-added coverages and services to customers. Our commitment to unsurpassed customer service, industry‑leading financial strength, and talented employees help set us apart from other companies. PHLY is also a proud a member of the Tokio Marine Group, one of the largest global insurance groups in the world and a top 20 P/C carrier in the U.S.* *Based on a June 2022 AM Best Report on net written premium