Underwriting Audit Supervisor

First Insurance Company Of Hawaii; Bridgewater (MA); Hybrid; USD 102,000 - 114,000; Full time

Benefits offered by this job

Hybrid work model

Remote work consideration

Tuition reimbursement

401K match

Job summary

Philadelphia Insurance Companies, a member of the Tokio Marine Group, is expanding our Compliance team with nationwide consideration for an Underwriting Audit Supervisor. The role oversees the underwriting audit program, leads audit staff, and partners with Compliance, Underwriting, Training, Legal, and Executive Leadership to drive accountability and continuous improvement.

A strong candidate has 7–10 years in underwriting/compliance, 3+ years in management, and experience presenting findings

Qualifications

• Minimum 7–10 years of commercial underwriting, underwriting compliance, quality assurance, auditing, or related insurance experience.
• Minimum 3 years of leadership, supervisory, or management experience preferred.
• Experience conducting underwriting file reviews and compliance assessments.
• Experience presenting results to senior leadership and managing corrective action initiatives.

Responsibilities

• Oversee the underwriting audit program and develop annual audit plans.
• Ensure audits are performed in accordance with standards and procedures.
• Monitor productivity, audit completion rates, and reporting timelines.
• Analyze audit results to identify trends, best practices, and opportunities for improvement.
• Present audit findings and recommendations to Underwriting Leadership and Compliance Leadership.
• Lead training and development for audit staff and mentor personnel.
• Foster accountability and continuous improvement across underwriting operations.

Skills

Underwriting

Compliance

Quality assurance

Auditing

Leadership

Education

Bachelor's degree in Business Administration, Insurance, Risk Management, Finance, Accounting, or related field

Job description

Description

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

Marketing Statement:

Philadelphia Insurance Companies is expanding our Compliance team with Nationwide consideration for an Underwriting Audit Supervisor.

Summary

The Underwriting Audit Supervisor is responsible for the oversight, administration, and continuous improvement of the Company's underwriting audit program. This position oversees audit staff and activities designed to evaluate adherence to underwriting guidelines, regulatory requirements, company policies, and operational standards. The role provides management with actionable insights regarding underwriting performance, risk exposure, documentation quality, and compliance trends while fostering a culture of accountability and continuous improvement throughout the underwriting organization. The position serves as a key liaison between Compliance, Underwriting, Training, Legal, and Executive Leadership.

A typical day will include the following

Audit Leadership

• Oversee the Company's underwriting audit program.
• Assist in developing annual audit plans, priorities, and audit methodologies.
• Ensure audits are performed in accordance with departmental standards and established procedures.
• Manage workload distribution and quality control for audit personnel.
• Monitor departmental productivity, audit completion rates, and reporting timelines.

Underwriting Compliance Oversight

• Evaluate underwriting files for compliance with company underwriting guidelines, regulatory requirements, authority levels, and documentation standards.
• Identify operational, regulatory, and underwriting risks through analysis of audit findings.
• Ensure consistency in audit scoring, findings, recommendations, and reporting.
• Maintain awareness of changing insurance regulations and underwriting practices impacting audit requirements.

Reporting and Analysis

• Analyze audit results to identify trends, recurring issues, best practices, and opportunities for improvement.
• Develop executive-level reports, dashboards, and performance metrics.
• Present audit findings and recommendations to Underwriting Leadership, Compliance Leadership, and Executive Management.
• Monitor corrective action implementation and measure effectiveness over time.

Corrective Action and Process Improvement

• Partner with Underwriting Management to develop corrective action plans resulting from audit findings.
• Track remediation efforts and verify completion of corrective actions.
• Recommend process improvements, procedural enhancements, and operational efficiencies.
• Lead special projects designed to improve underwriting quality and consistency.

Training and Development

• Identify training opportunities based on audit results and compliance trends.
• Collaborate with Training and Underwriting Management to develop educational materials and targeted learning initiatives.
• Mentor and develop audit staff through coaching, performance feedback, and professional development planning.
• Promote knowledge sharing and best practices throughout the organization

Staff Management

• Train, develop, and retain underwriting audit personnel.
• Establish departmental goals, objectives, and performance standards.
• Conduct employee performance reviews and career development discussions.
• Foster a collaborative and professional work environment focused on accountability and continuous improvement.

Qualifications:

Education

• Bachelor's Degree in Business Administration, Insurance, Risk Management, Finance, Accounting, or related field required.

Experience

• Minimum 7-10 years of commercial underwriting, underwriting compliance, quality assurance, auditing, or related insurance experience.
• Minimum 3 years of leadership, supervisory, or management experience preferred.
• Experience conducting underwriting file reviews and compliance assessments.
• Experience presenting results to senior leadership and managing corrective action initiatives.

Professional Designations Preferred

• CPCU / AU / AINS / ARM / Other relevant insurance or compliance-related designations
• National Range: $102,200.00 - $114,200.00
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.
• We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.
• Remote consideration will be given to qualified candidates located outside of the primary geographic region.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx