Underwriting Assistant II

The Cape Cod Five Cents Savings Bank; Hyannis (MA); On-site; USD 32,000 - 41,000; Full time

Job summary

The Cape Cod Five Cents Savings Bank in Hyannis, MA is seeking an Underwriting Assistant II to support the residential mortgage loan process. You will coordinate timely processing and ensure compliance, assembling documentation for underwriting and communicating with the MLO, customer, and Underwriter to meet expectations.

Responsibilities include ordering automated verifications, reviewing disclosures, and staying current on residential lending developments while meeting critical

Qualifications

• Associates degree, or equivalent experience in lending or financial services with lending exposure.
• One year of mortgage processing, loan operations, loan origination experience, or NMLS registration.
• Knowledge of automated income/asset verification and underwriting services preferred.
• Familiarity with mortgage origination processes and systems.
• Strong time management and teamwork under deadlines.

Responsibilities

• Coordinate timely processing of residential mortgage loan applications and meet deadlines.
• Process a variety of loan products levels and ensure compliance.
• Order automated income/asset verification and automated underwriting services.
• Review disclosures for compliance and verify supporting documentation.
• Order mortgage services through third party vendors and obtain missing documents.
• Communicate with customers, the MLO, and Underwriter to prepare applications for underwriting.
• Stay current on residential lending developments and participate in relevant courses.

Skills

Mortgage processing

Loan operations

NMLS registration

Microsoft Office

Effective communication

Education

Associates degree or equivalent in lending/financial services

Tools

Microsoft Office Suite

Job description

Job Category: Residential & Consumer Lending

Requisition Number: UNDER003029

• Posted : September 10, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

1500 Iyannough Road
Hyannis, MA 02601, USA

• Pay or shift range: $23.28 USD to $29.68 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Salary Grade: 14

SUMMARY:

The Underwriting Assistant II performs a variety of loan processing duties to ensure loans are compliant and meet the standards and documentation required for delivery into the Bank’s portfolio or appropriate secondary market investors. The Underwriting Assistant II coordinates communication between the MLO, customer and Underwriter to ensure the mortgage application process meets all expectations while preparing the application to be underwritten.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:

• Works independently to coordinate the timely processing of residential mortgage loan applications and ensures critical deadlines are met
• Responsible for processing a variety of loan products levels.
• Orders automated income/asset verification and automated underwriting services
• Analyses necessary disclosures for compliance and reviews support documentation via appropriate checklists
• Orders mortgage services through third party vendors
• Obtains missing documentation and completes the preliminary loan preparation for the Underwriter’s review
• Responds to internal and external customers or vendor inquiries, within scope of authority and expertise via telephone and electronic communication
• Stays current on new developments within the residential lending field and attends relevant courses and seminars

EDUCATION & CERTIFICATIONS:

• Associates degree, or equivalent experience in lending or financial services with lending exposure.

KNOWLEDGE, SKILLS & ABILITIES:

• Minimum of one year of mortgage processing, loan operations, loan origination experience, or National Mortgage Licensing System (NMLS) registration.
• Proven track record of preparing accurate Initial Disclosure Packages preferred
• Knowledge of automated income/asset verification services and automated underwriting services preferred
• Knowledge of mortgage origination process and ability to communicate same to applicants
• Knowledge of mortgage origination systems
• Strong time management and organizational skills
• Ability to work in a team environment under deadline pressure
• Ability to communicate in an effective and efficient manner both verbally and written
• Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) products is required
• Tech savvy with ability to learn various web based systems

COMPETENCIES:

• Must have cyber security awareness to protect the digital environment, the Bank, and customers.
• Functional/Technical Skills
• Learning on the Fly
• Problem Solving
• Self-Development
• Time Management
• Approachability
• Customer Focus
• Ethics and Values
• Humor
• Integrity and Trust
• Peer Relationships

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.