Underwriting Assistant, Health

Justworks, Inc.; New York (NY); On-site; USD 36,000 - 43,000; Full time

Job summary

Justworks is seeking a Health Insurance Underwriting Assistant in New York City to support the underwriting team with file review, data reconciliation for prospective customers' insurance applications, and problem solving in an entrepreneurial environment.

You will review documentation, ensure completeness, and liaise with vendors and internal teams while applying underwriting guidelines to determine next steps. Attention to detail and clear communication are essential.

Qualifications

• Minimum 1 year of experience in a similar role; background in business, finance or economics preferred.
• Demonstrated ability to learn on the fly and apply new information into practice.
• You like working with people and helping others solve problems.
• You are flexible and open to changes in processes or teams.
• You enjoy fast-paced entrepreneurial environments and want to help build something meaningful.

Responsibilities

• Review applications and related documentation for acceptability according to underwriting guidelines and determine tasks to be completed before moving forward
• Ensure all required customer documentation is accurate and collected in a timely manner
• Act as liaison with vendors and internal sales teams through direction of leadership
• Apply principles of logical thinking to define problems, collect data, and create resolutions
• Communicate with company underwriters and internal teams to provide status or additional assistance as needed
• Perform other related duties as assigned

Skills

Detail-oriented

Ethical practice

Clear communication

Analytical

Good judgement

Job description

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

If this sounds like you, you’ll fit right in.

Who You Are

You’re a quick learner and can deliver results in accordance with rules and regulations. You catch even the smallest of details and know what they mean for the bigger picture. You’re curious about working with a professional employer organization (PEO) and are confident in your ability to boost operations in this particular space.

As a Health Insurance Underwriting Assistant, you will assist the team of Underwriters with file review and data reconciliation needs, related to prospective customers’ insurance applications. You will be helping others solve problems and will be building something meaningful in an entrepreneurial environment.

What You Will Work On

• Review applications and related documentation for acceptability according to underwriting guidelines and determine tasks to be completed before moving forward


• Ensure all required customer documentation is accurate and collected in a timely manner


• Act as liaison with vendors and internal sales teams through direction of leadership


• Apply principles of logical thinking to define problems, collect data, and create resolutions


• Communicate with company underwriters and internal teams to provide status or additional assistance as needed


• Perform other related duties as assigned

How You Will Do Your Work

As a Health Insurance Underwriting Assistant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.


• Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.


• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.


• Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.


• Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.


• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.


• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.


• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.


• Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."

Qualifications

• Minimum 1 year of experience in a similar role; background in business, finance or economics preferred


• Demonstrated ability to learn on the fly and apply new information/concepts into practice


• You like working with people and helping others solve problems


• You are flexible and open to changes in processes or teams


• You enjoy fast-paced entrepreneurial environments and want to help build something meaningful

The base wage range for this position based in our New York City Office is targeted at $26.44 to $31.25 per hour.

#LI-Hybrid #LI-CD1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [e-mail] . Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Just Be You

We’re committed to building a culture where everyone feels welcome, supported, and empowered to thrive. We believe that a wide range of perspectives, experiences, and identities strengthens our team and helps us create the kind of workplace—and world—we want to see.

We believe that in order to gather accurate demographic information we need to move beyond traditional questions about gender, race and ethnicity, and sexual orientation in favor of more inclusive and open-ended approaches. Of course, thinking around these areas is ever-evolving so, wherever applicable please feel free to select "I prefer to self-describe" and then elaborate so we can use your feedback to inform survey selections in the future.

Participation in this survey is completely optional. Any responses you choose to share will not be associated with your application and will not in any way be used in any hiring decision. We are collecting this information to deepen our understanding of our candidate pool and to continue to foster a welcoming and equitable hiring experience for all.

At Justworks, we are building an open, inclusive, and collaborative culture that values each person’s unique potential. We strive to help every Justworker grow with confidence in the collective service of our company, our community, and our customers.

We know that creating a truly inclusive workplace where everyone thrives is an ongoing journey— one that requires consistency, accountability, and shared commitment. We’re proud of the company we’re building together, one great Justworker at a time.