Undergraduate Programs Outreach Coordinator

Northwestern University; Evanston (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

Paid vacation and holidays

Job summary

Northwestern University’s Buffett Institute for Global Affairs seeks an organized Outreach and Programs Coordinator to support undergraduate programs and student engagement. You will lead student outreach, coordinate Buffett student ambassadors, and manage engagement spaces, while providing logistics, purchasing, and financial reconciliation support.

Ideal candidates are collaborative, detail-focused, and able to develop coordinated marketing and outreach plans across NU programs, with ample

Qualifications

• Successful completion of a full 4-year course of study leading to a bachelor's or higher degree.
• 1 year program/project administration or other relevant experience.

Responsibilities

• Manages day-to-day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes to incorporate technology into administrative, recruitment, marketing, and educational components.
• Identifies service improvement opportunities to achieve goals and objectives.
• Enters transactions into journals or general ledger; reviews and analyzes transactions; provides receipts.
• Troubleshoots problems; conducts vendor/account research; provides guidance by phone or email.
• Develops coordinated, consistent marketing and brand messages.
• Incorporates social media and networking into program aspects.
• Creates and nurtures relationships with organizations for active participation in program success.
• Observes program sessions, collects data for surveys and reports; analyzes evaluation data for program development.
• Coordinates events including speakers, agendas, and travel arrangements; ensures timely execution.
• Supports faculty in development and approval of courses, payments, and coordination.
• Advises students regarding admissions, academic, career matters; interviews and screens applicants.

Skills

Program administration

Administrative coordination

Communication

Education

Bachelor's degree

Job description

Department

Buffett Institute Global Affairs

Salary/Grade

EXS/5

The expected salary for this position is between $55,000 and $60,000 per year, in alignment with departmental equity and market data.

Job Summary

The Roberta Buffett Institute for Global Affairs seeks an organized, collaborative Outreach and Programs Coordinator to support undergraduate programs and student engagement. The Coordinator leads student outreach and serves as a key point of connection for students, coordinates the Buffett student ambassadors and affiliated student groups, manages student engagement spaces, supports Buffett-sponsored courses, and provides operational support across programs, including logistics, purchasing, and financial reconciliation.

Specific Responsibilities

Administration

• Manages day-to-day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.

Budget & Financial

• Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
• Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.

Communication & Outreach Recruitment

• Develops coordinated, consistent marketing and brand messages.
• Incorporates social media and networking into program/project aspects as appropriate.
• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

Evaluation

• Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
• Implements corrective actions required as a result of surveys or other indicators.

Events

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Faculty Support

• Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading.

Student Support

• Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc.
• Advises students regarding admissions, academic, career and development matters.
• Reads & evaluates admissions files and participates in candidate selection.
• Interviews and screens applicants.
• Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
• Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)
• Organizes new student activities.

Miscellaneous

• Performs other duties as assigned.

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Benefits

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life And Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.