Undergraduate Information Technology Internship

Los Alamos National Laboratory; Los Alamos (NM); On-site; USD 17,000 - 23,000; Full time

Job summary

Los Alamos National Laboratory (LANL) is seeking an undergraduate IT intern to learn, grow, and support unclassified and classified IT operations, configuration management, and technical services. You will gain hands-on experience in networking, cybersecurity, software development, analytics, and more, with mentorship and team placement based on skills and interests.

Ideal candidates are pursuing IT-related degrees, maintain a 3.0 GPA, and enroll in at least 12 credit hours per semester.

Qualifications

• Pursuing one of the listed IT degrees with a minimum 3.0 GPA.
• Enrolled in at least 12 credit hours per semester.
• Interest in IT operations, security, networking, or software development.

Responsibilities

• Support unclassified and classified IT operations and services.
• Assist in configuration management activities.
• Collaborate with teams and mentors to apply knowledge in real-world IT projects.

Skills

Customer service

Team collaboration

Time management

Verbal & written communication

Windows/macOS/Linux familiarity

Troubleshooting hardware/software

Education

Computer Science/MIS/Info Tech related

Cybersecurity/Software Engineering/Network Administration

Tools

Windows

Mac OS X

Linux

Job description

What You Will Do

Join the Chief Information Office at Los Alamos National Laboratory as an undergraduate intern. Learn, grow, and support unclassified and classified IT operations, configuration management, and technical services while gaining hands-on experience in networking, telecommunications, software development, analytics, artificial intelligence, cybersecurity, customer service, project management, and other technology fields.

Successful candidates will be paired with a mentor and assigned to a team based on their skills, interests, and the needs of the organization and may be placed with one of the following divisions:

• ADS - Application and Data Services
• CISO - Chief Information Security Office
• ICE - Innovative Customer Experience
• ISD - Infrastructure Services Division
• PSE - Program Strategy and Execution

For full consideration and eligibility, candidates must be pursuing one of the following degrees (or equivalent): Computer Science, Information Technology, Cybersecurity, Management Information Systems (MIS), Software Engineering, Computer Engineering or Network Administration /Engineering. All candidates must have and maintain a minimum of 3.0 GPA on a 4.0 scale for consideration and be enrolled in a minimum of 12 credit hours each semester.

What You Need

Minimum Job Requirements

• Desire to learn and build knowledge within the realm of Information and Technology
• Desire to work in a customer service environment
• Excellent verbal and written communication skills
• Effective time management skills, detail oriented, and organized
• Experience with collaborating effectively within team environments
• Knowledge of, or courses taken in Windows, Mac OS X desktop administration, or Linux
• Knowledge of, or courses taken in solving software and hardware issues

Education/Experience

Enroll in and successfully complete a minimum of 12 undergraduate credit hours per semester (or the equivalent of full-time enrollment) in a Computer Science, Information Technology, (or relevant IT focus) major. Maintain a cumulative GPA of 3.0 or above on a 4.0 scale.

Desired Qualifications

• Experience in delivering exceptional customer service
• Knowledge of and /or experience administrating Linux, Windows, or Mac systems
• Knowledge of and/or experience with hardware or software applications
• Knowledge of and/or experience within realm of Cybersecurity
• PMP or related Scrum certifications (CSM, PSM, PSPO, or similar)

Work Environment

Work Location

The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Note to Applicants

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance

Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Depending on the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test

The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Internal Applicants

Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity

Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [e-mail] or call (505)-664-6947.

If you experience any technical issues, please email [e-mail] for assistance.