Undergraduate Admissions Counselor I/II - Rio Grande Valley

UT Tyler; San Antonio (TX); Remote; USD 41,000 - 47,000; Full time

Job summary

An established institution is seeking an Undergraduate Admissions Counselor to enhance student recruitment in the Rio Grande Valley region. This role involves traveling to high schools and colleges, managing outreach programs, and counseling students and parents on admissions processes. The ideal candidate will possess strong organizational and communication skills, along with a commitment to increasing enrollment and supporting prospective students. Join a vibrant academic community that prioritizes student success and career readiness, offering a dynamic work environment with opportunities for professional growth.

Qualifications

• Bachelor's degree required; experience in admissions or related fields preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Recruit prospective students through outreach and events.
• Manage assigned territories and assist with application processes.
• Conduct presentations on financial aid and admissions.

Skills

Organizational Skills

Written Communication

Verbal Communication

Interpersonal Skills

Multi-tasking

Education

Bachelor's degree

Tools

CRM System

Salesforce

Job description

Undergraduate Admissions Counselor I/II - Rio Grande Valley

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property — for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine.

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future.

Posting End Date: Applications will be accepted through 11:59 PM CDT on 05/01/2025. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: Up to $41,800- $46,300 annualized, commensurate with education, experience and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials:

• Resume and Cover letter are required.

Essential Functions

Job Summary

Identifies, recruits and contributes to increasing the population of admitted and enrolled students and/or responsible for program development and implementation in the Rio Grande Valley region of Texas.

This position recruits new freshmen and/or transfer students to UTSA and assists with recruiting plans, retention programs and/or UTSA admissions events both on and off campus.

Core Responsibilities

• Travels to high schools, colleges and other learning institutions to recruit prospective students.
• Manages an assigned geographic territory including high schools, some colleges and other areas across the state.
• Responsible for counseling & outreach to students and parents on the admission requirements and procedures, and works directly with them to resolve extenuating circumstances, complaints and appeals.
• Coordinates with high school counselors to facilitate the application process.
• Manages data, prospects, applicants and recruitment territories through the customer relations management (CRM) system to enhance student relationships, communication timelines and to connect students with other areas of the university.
• Implements recruitment activities such as application workshops, information sessions and other recruitment projects.
• Assists with recruiting and outreach of other programs such as UTSA Top Scholar, Honors College, and special retention programs.
• Cultivates working relationships with university colleges, departments, counselors and advisors to enhance customer service and satisfaction as well as establish community contacts.
• Represents Undergraduate Admissions and Recruitment in a public-speaking capacity both on and off campus and maintain records of these activities in the CRM.
• Conducts Financial Aid Information and Outreach presentations.
• Assists with the committee review reading process.
• Maintains a high level of working knowledge of university information, organization, opportunities and policies.
• Reports statistical data on programs, projects, Salesforce cases and travel activities.

Level II only

• Serves as a mentor to new admissions counselors, coordinates some travel schedules and assignments and assists with recruiting plans, retention programs, UTSA admissions events both on and off campus and occasional training.
• Represents Senior Counselor, Assistant Director, or Associate Director in campus activities when needed.

Required Qualifications

• Bachelor’s degree from an accredited institution.
• A valid driver's license upon date of hire.

Level I

• One (1) year of full-time equivalent experience in admissions, recruiting, advising, or related enrollment and/or student service experience.
• Master’s degree can substitute for required experience.

Level II

• Two (2) years of full-time equivalent experience in admissions, recruiting, advising, or related enrollment and/or student service experience.
• Master’s degree can substitute for one (1) year of experience.

Knowledge, Skills, and Abilities

Both levels

• Demonstrated organizational, written, and verbal communication skills.
• Excellent interpersonal skills; organizational skills; ability to multi-task and work cooperatively with others.

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
• Valid driver’s license and Motor Vehicle Record (MVR) as applicable.

Working Conditions

• Ability to travel to and from meetings, training sessions, or other business-related events.
• Frequent evening and weekend hours.
• Extensive travel is required with a personal car and/or company car.

Physical Demands:

• Exerts up to 40 lbs. of force occasionally.
• This position requires walking long distances, long periods of standing, and use of stairs.

This position will require working remote. Position located in the Rio Grande Valley region of Texas- must be living in the region by first day.

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.