Unclassified

SmartRecruiters, Inc.; Providence (RI); Remote; USD 32,000 - 44,000; Full time

Job summary

FM Global is seeking a Spring 2025 Identity Services Specialist Co-op to join the Identity and Directory Services Team. This full-time 6-month term focuses on Microsoft AD, MFA, SSO, PKI, and related identity technologies.

You will support day-to-day operations, ticket queues, and change requests while gaining hands-on experience in enterprise identity management. Remote US-based with some travel to Johnston, RI, for onboarding and collaboration.

Qualifications

• Fortune 1000-scale enterprise identity and directory services experience preferred.
• Strong understanding of authentication and authorization concepts.
• Current student in relevant degree program with remote internship ability.

Responsibilities

• Assist with day-to-day operations for identity and directory services (e.g., Microsoft AD).
• Support MFA setup and account restoration tasks.
• Handle tickets from service desk and process change requests.
• Work with SSO and identity federation technologies.
• Contribute to Active Directory domain services and federation services initiatives.

Skills

MFA

Password management

SSO

Active Directory

ADFS

Azure

PowerShell

Windows Server

Education

Enrolled in CS, Cyber Security, IT, MIS or related degree

Job description

Jobs for Humanity is collaborating with Upwardly Global and with FM Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FM Global

Job Description

Overview

We are a leading property insurer of the world's largest businesses providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

This US-based remote opportunity will require periodic travel to our corporate headquarters in Johnston, RI, which is part of the greater Providence area. With a large college-age population, Providence offers a vibrant arts and entertainment scene that includes local theatre and music, collegiate and minor league sporting events, and excellent restaurants, and we're not that far from the breathtaking RI beaches!

Responsibilities

FM is hiring a Identity Services Specialist Co-Op's to join our team for the Spring 2025 school term, Full-time for 6 months starting January 2025! As an FM Identity Services Specialist Co-op, you will be a member of the Identity and Directory Services Team. This team is responsible for handling Microsoft Active Directory and associated technologies. You will perform day to day operations for identity and directory services technologies in support of enterprise identity, authentication, and authorization services (such as Microsoft AD, Identity Federation, PKI,MFA).

These operational activities include supervising ticket queues, responding to incident tickets received from the service desk, processing change requests and resolving technology issues. Day to day support activities could include:

• Setting up users with Multi Factor Authentication (MFA)
• Troubleshooting access to Password Management application
• Account issues vary from restoring accounts, fixing issues with Single Sign On (SSO)
• Tackle Active Directory Domain Services
• Tackle Active Directory Federation Services

  Qualifications

  Schedule

  Must be able to work full time 37.5 hours a week for 6 months. Hours: 9am to 5pm EST Monday- Friday

  Education

  Enrolled in a Computer Science, Cyber Security, Information Technology, MIS or related degree program

  Technical Skills

  • Strong team players who can work independently when needed and have a proven understanding of basic concepts in at least one technology field (i.e., Networking, Systems Administration, End-User Support, Development, etc.)
  • Experience with Microsoft Windows Operating Systems (Server 2012/19, etc.)
  • Experience with Microsoft Windows Active Directory
  • Experience with Microsoft Azure
  • Experience with PowerShell is a plus!

  Soft Skills

  • Have strong written, verbal, and interpersonal communication skills
  • Organized, detail-oriented and analytical
  • Able to generate creative ideas to solve problems and improve work methods
  • Able to demonstrate high personal work standards and a sense of urgency about results
  • Able to learn quickly on the job

  The hiring range for this position is $23.00 to $32.00 per hour. The final salary offer will vary based on geographic location, individual education, skills, and experience. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.