Unclaimed Property Sr. Specialist (Remote) NC, UT, AZ

First Citizens Bank; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

First Citizens Bank offers an opportunity in operational support within the Financial Services sector, emphasizing career advancement. The role involves managing inquiries, ensuring compliance with financial regulations, and mentoring junior associates while working remotely from select locations.

Benefits

Competitive benefits program

Opportunity for career advancement

Remote work flexibility

Qualifications

• Bachelor’s Degree and 2 years of experience in Financial Services OR High School Diploma and 6 years in the same field.
• Knowledge of unclaimed property laws.
• Ability to prepare accurate reports for audits.

Responsibilities

• Perform operational tasks related to customer/vendor inquiries.
• Handle complex, escalated issues ensuring high service standards.
• Assist management with special projects including reporting.

Skills

Knowledge of financial services

Operational support

Data analysis

Education

Bachelor’s Degree in relevant field

High School Diploma or GED

Job description

**Employer Industry: Financial Services**

**Why Consider this Job Opportunity:**
- Opportunity for career advancement and growth within the organization
- Work remotely from designated locations: Raleigh, NC, Salt Lake City, UT, or Phoenix, AZ
- Competitive benefits program designed to meet the needs of associates
- Engage in high-level operational support for a complex business unit
- Lead and mentor less experienced specialists, enhancing your leadership skills

**What to Expect (Job Responsibilities):**
- Perform various operational tasks related to customer, vendor, and associate inquiries, streamlining workflow
- Provide expertise in the area of work by maintaining strong knowledge of laws, regulations, and policies
- Handle complex, escalated, or time-sensitive issues, ensuring high standards of service
- Manage standard documentation and records associated with daily activities
- Assist management with special projects, including reporting and performance monitoring

**What is Required (Qualifications):**
- Bachelor’s Degree and 2 years of experience in Financial Services and Operations Support OR High School Diploma or GED and 6 years of experience in Financial Services and Operations Support
- Strong knowledge of unclaimed property laws and regulations
- Ability to prepare timely and accurate reports for states and audits
- Experience in reviewing unclaimed property claims and identifying rightful owners
- Proficiency in managing and tracking unclaimed property and general ledger data

**How to Stand Out (Preferred Qualifications):**
- Previous experience working specifically in Unclaimed Property
- Knowledge of risk mitigation strategies related to unclaimed property
- Experience in analyzing data and conducting research for unclaimed property
- Ability to provide training and support to less senior associates
- Familiarity with EDT working hours

#FinancialServices #RemoteWork #CareerGrowth #OperationalSupport #UnclaimedProperty

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