Unassigned Store Manager

Tractor Supply Company; Petaluma (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Manager Trainee to join their team. In this dynamic role, you will learn the essential skills required for a Store Manager position, focusing on delivering exceptional customer service and leading a diverse team. You'll be responsible for driving sales, managing inventory, and fostering a welcoming environment that values diversity and inclusion. This position offers a unique opportunity to grow within a supportive company that values its team members and their contributions. If you're ready to take the next step in your career and make a significant impact, this role is perfect for you.

Benefits

Comprehensive Benefits Package

Employee Discounts

Flexible Scheduling

Career Development Opportunities

Qualifications

• Experience in retail or related fields is strongly preferred.
• Must possess a valid driver’s license for company business.

Responsibilities

• Deliver Legendary Customer Experience and manage team performance.
• Recruit, hire, and develop team members for store operations.

Skills

Retail Experience

Supervisory Skills

Customer Service

Problem Solving

Team Leadership

Education

High School Diploma

Bachelor’s Degree in Agricultural Science

Bachelor’s Degree in Business

Tools

POS Register System

Forklift

Computer

Job description

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Overall Job Summary

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

Essential Duties and Responsibilities (Min 5%)

As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role:

1. Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
2. Delivering on our promise of Legendary Customer Service through GURA:
   • Greet the Customer.
   • Uncover Customer’s Needs & Wants.
   • Recommend Product Solutions.
   • Ask to Add Value & Appreciate the Customer.
3. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced every day across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
4. Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
5. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
6. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
7. Learn how to create a desirable work environment through promotions, recognition, and empowerment.
8. Problem solving and conflict resolution for both team members and customers.
9. Learn sales and profit management – accountable for achieving top and bottom line.
10. Promote a safe and productive work environment.
11. Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
12. Learn the process of organizing merchandise resets to company specifications on a periodic basis.
13. Implementing and sustaining merchandise presentation per company standards.
14. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
15. PAPERWORK:
    • Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
    • Train to do periodic sales forecasting, payroll analysis and budget review.
    • Train on documentation of team member evaluations and corrective action.
16. INVENTORY:
    • Train on managing periodic price changes.
    • Train on communicating inventory needs to buyers and distribution centers.
    • Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
17. SPECIAL PROJECTS:
    • Learn how to coordinate and conduct special sales events.
    • Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
    • Community involvement.
18. TEAM MEMBER RELATIONS:
    • Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
    • Learn how to address team member issues and concerns, working with HR team when necessary.
    • Learn how to assess and develop team members for advancement within the organization.
19. BUDGET/AUDITING:
    • Train to be responsible for budgeting and sales forecasting.
    • Learn how to be responsible for auditing store processes.

Required Qualifications

Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

Education: High school diploma, Bachelor’s degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.

Preferred Knowledge, Skills Or Abilities

• Must have valid driver’s license if you drive for company business.
• Process information and merchandise through system and POS Register system.
• Read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Work a minimum of 52 hours per week.
• Stand and walk for long periods of time often up to four hours straight without a break.
• Travel to other store locations and to company functions.

Working Conditions

• Normal office working conditions

Physical Requirements

• Standing (not walking)
• Sitting
• Walking
• Kneeling/Stooping/Bending
• Reaching overhead
• Driving a vehicle
• Lifting up to 50 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.