Unarmed Shift Supervisor

Allied Universal; Bessemer (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Retirement plans

Holiday pay

Vacation time after 1 year

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Professional Security Shift Supervisor. You will supervise and coordinate security services on a specific shift at an assigned customer site, acting as a liaison with site supervision, Account Manager, and Field Operations to ensure quality results.

This role requires strong communication, staff coaching, and the ability to handle crises calmly.

Qualifications

• High school diploma or equivalent required.
• Must be 18+ and able to communicate professionally.
• Must read and understand operating procedures.
• Background check and drug/alcohol test required.
• Valid driver’s license with clean driving record.
• Intermediate computer skills required.
• Ability to handle crisis situations calmly and effectively.
• Able to work in varied environments and lift up to 40 pounds.

Responsibilities

• Supervise and coordinate the delivery of security services on a shift.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition, and discipline within empowerment range.
• Prepare written reports and logs.
• Handle crisis situations at the client site calmly and efficiently.

Skills

Written & verbal communication

Interpersonal skills

Customer service

Crisis management

Leadership coaching

Education

High school diploma or equivalent

Tools

Driver’s License

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• High school diploma or equivalent required


• At least 18 years of age


• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines


• Must be able to frequently prepare written reports and logs in neat, legible handwriting;


• Must be able to read and understand all operating procedures and instructions


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.


• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check


• Intermediate computer skills to utilize innovative, wireless technology at client specific sites


• Ability to handle both common and crisis situations at the client site, calmly and efficiently


• Display exceptional customer service and communication skills


• Ability to handle crisis situations at the client site, calmly and efficiently


• Able to:
  
  
  
  • Work in various environments such as cold weather, rain/snow or heat
  
  
  • Occasionally lift or carry up to 40 pounds
  
  
  • Climb stairs, ramps, or ladders occasionally during shift
  
  
  • Stand or walk on various surfaces for long periods of time
  
  
  
  

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Company's retirement plans


• Seven holidays annually paid at time and a half, if worked


• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.