Unarmed Security Officer — Tech Campus Patrol & Customer Care

Allied Universal

Whitsett (NC)

On-site

USD 19,000 - 27,000

Full time

2 days ago

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Job summary

Allied Universal in Whitsett, NC is seeking a Security Officer Full Time Unarmed Patrol Customer Relations to serve employees and visitors at a technology-focused site. You will conduct patrols of offices, campuses, parking facilities, and entry points, monitor access, and respond to incidents with calm, professional communication.

The role emphasizes customer service, teamwork, and adherence to security procedures while maintaining a welcoming environment.

Qualifications

Comfortable using a computer or tablet is preferred.
Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
Background checks will be conducted in accordance with applicable laws.
Drug screen may be required where permitted by law.
Licensing requirements may be required by state/local laws.
A valid driver’s license is required for driving positions only.

Responsibilities

Provide customer service to employees, visitors, contractors, and vendors at a technology-focused location.
Conduct regular and random foot and/or vehicle patrols of offices, campuses, parking facilities, loading docks, and perimeter locations.
Monitor access points, visitor activity, and deliveries; verify credentials and direct individuals.
Respond to incidents and alarms in a calm, problem-solving manner following escalation protocols.
Document patrols, incidents, observations in required reports and logs.