Unarmed Security Officer - Tablet Patrol & Customer Care

Allied Universal; Reston (VA); On-site; USD 53,726,000 - 72,495,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits program (health, retirement)

Perks program discounts

Job summary

Allied Universal in Reston, VA seeks a dedicated Security Officer to protect clients across technology and other facilities. This full-time, unarmed role emphasizes visibility, customer service, and adherence to site procedures while using tablet reporting tools.

You will perform regular patrols, manage access and visitor flows, respond calmly to incidents, and collaborate with site leadership and emergency responders.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service and security is preferred.
• Background check and drug screening will be conducted as required by law.

Responsibilities

• Provide customer service to employees, visitors, and contractors while carrying out site-specific security-related procedures, policies, and emergency response activities.
• Conduct regular and random unarmed patrols of technology facilities, access points, parking areas, and perimeter locations to deter unauthorized activity.
• Monitor access control, visitor management, alarms, and other security-related systems; report unusual conditions and maintain accurate activity logs.
• Respond to incidents and service requests in a calm, professional manner following escalation procedures.
• Assist with maintaining an orderly environment by verifying credentials, directing visitors, and communicating observations to site leadership and emergency responders as needed.

Skills

Customer service

Computer literacy

Background check compliance

Tablet usage

Access control

Education

High school diploma or equivalent

Tools

Access control systems

Visitor management systems

Patrol tablets

Job description

Allied Universal in Reston, VA seeks a dedicated Security Officer to protect clients across technology and other facilities. This full-time, unarmed role emphasizes visibility, customer service, and adherence to site procedures while using tablet reporting tools.

You will perform regular patrols, manage access and visitor flows, respond calmly to incidents, and collaborate with site leadership and emergency responders.