Unarmed Security Officer - Providence, RI

Colonial Security Services; Providence (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Front Desk Security Officer to join their team in a high-end residential setting. In this role, you will ensure the safety and security of residents while providing exceptional customer service. Your responsibilities will include monitoring access, conducting patrols, managing packages, and responding to emergencies. This position offers a unique opportunity for individuals who thrive in a dynamic environment and are committed to creating a secure and welcoming atmosphere. If you have a passion for security and customer service, this role is perfect for you!

Qualifications

• Preferred security experience with a strong customer service background.
• Excellent communication and organizational skills are essential.

Responsibilities

• Greet residents and guests professionally while ensuring security.
• Conduct patrols, manage packages, and respond to incidents.

Skills

Customer Service

Communication Skills

Attention to Detail

Calm Under Pressure

Tools

Mobile Device for Patrols

Package Management Systems

Job description

Company: Colonial Security Services
Job Title: Security Officer
Location: Providence, RI
Job Type: Mon-Fri 1900-0100

Position Summary:

Join our team as a Front Desk Security Officer at Colonial Security Services. As a Front Desk Security Officer, you will play a key role in ensuring the safety and security of our residents while providing excellent customer service. This is an exciting opportunity for individuals who are dedicated to maintaining a secure and welcoming environment in a high-end residential setting.

Responsibilities:

Customer Service:

• Greet residents and guests in a professional and courteous manner.
• Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with resident needs.
• Maintain a friendly and approachable demeanor to enhance the overall resident experience.

Security:

• Monitor and control access to the property, ensuring only authorized individuals enter.
• Conduct regular patrols of common areas to deter and detect security issues.
  • All patrols will be documented using a mobile device
• Respond promptly to security incidents, emergencies, and alarms.
• Create daily logs and incident reports

Package Management:

• Receive and scan incoming packages, ensuring accurate tracking and delivery to residents.
• Effectively manage package storage and distribution, maintaining a secure and organized system.

Qualifications:

• Security experience is preferred
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergency situations.
• Strong attention to detail and organizational skills.
• Familiarity with package management systems and security protocols.
• Knowledge of the local area and amenities is a plus.
• Availability to work evenings, weekends, and holidays as needed.