Unarmed Security Officer - Protective Services - Youngstown Market (PRN)

Mercy Health; Youngstown (OH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Health, dental, vision, prescription

Paid time off & disability

Job summary

Mercy Health in Youngstown, OH is seeking an Unarmed Security Officer for the Protective Services team on a PRN, as-needed basis. The role focuses on patient, visitor, and staff safety through patrols, escorts, and rapid response to incidents.

You will enforce hospital policies and participate in emergency procedures while maintaining professional conduct. Requirements include a high school diploma or GED, a valid driver’s license, and BLS certification within 6 months.

Qualifications

• High school diploma or GED required.
• BLS Basic Life Support – required within 6 months of hire.
• Valid driver’s license required.
• Non-Violent Crisis Intervention Training required within 6 months of hire.

Responsibilities

• Provides escorts, patrols hospital grounds, and mitigates safety hazards.
• Deters criminal activity through routine patrols of parking areas.
• Enforces policies such as parking, visitation, and tobacco/smoking restrictions.
• Monitors activity via CCTV and responds to emergencies and alarms.
• Completes incident reports and daily activity logs.
• Maintains professional appearance and adheres to policies and procedures.

Skills

Microsoft Word

Defensive tools & restraints

Radio communications

Surveillance systems

Access control software

Education

High school diploma or GED

Vocational/Technical Degree

Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

0.01

Work Shift:

All Work Shifts (United States of America)

Unarmed Security Officer - Protective Services - Youngstown Market

This is a PRN “As Needed” Position

Primary Function/General Purpose of Position

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Job Functions

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.
• Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans.
• Responds to emergency situations and hospital alarms as designated.
• Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.
• Remain on assigned post and complete all post specific duties. Ensures that post and patrol vehicles remain clean, neat and free of all non-work-related material.
• Follows organizational policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Maintains and presents self in professional manner at all times when on duty.
• Maintain proficiency and standards with all issued equipment.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Education

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

Work Experience

1-2 years of security, law enforcement, or miliary experience (preferred)

Training

Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Patient Population

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

XNot applicable to this position

Working Conditions

XPeriods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

XGeneral office environment.

XMay be exposed to high noise levels and bright lights.

XMay be exposed to physical altercations and verbal abuse.

XMay be exposed to limited hazardous substances or body fluids.*

XMay be required to use physical restraints.

XMay be exposed to human blood and other potentially infectious materials.*

XMay be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

XMay have periods of constant interruptions.

XRequired to car travel to off-site locations, occasionally in adverse weather conditions.

XProlonged periods of working alone.

____ Other:

____ Not applicable to this position

*Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Skills

Hard/Tech/Clinical Skills:_:

• __Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Security - Youngstown Regional Office

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affir… please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].