Unarmed Security Officer- GSOC Operator

Prosegur; Mount Juliet (TN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401K/403b Plan

Weekly Pay

Job summary

Prosegur in Mt. Juliet, TN is looking for an Unarmed Security Officer - GSOC Operator to monitor security systems, identify threats, and coordinate responses across multiple locations. You will oversee CCTV, alarms, access control, and communications to ensure safety.

This role supports emergency procedures and requires strong observation, reporting, and teamwork. 2nd/3rd shifts, weekends and holidays may be required; on-site duty in a fast-paced GSOC.

Qualifications

• High School Diploma or GED required.
• Experience in a SOC/GSOC or dispatch center preferred.
• Knowledge of surveillance, access control, incident response, and emergency communications.
• Familiarity with CCTV, alarm monitoring, radio communications, and incident software.
• Strong computer proficiency and ability to multitask securely.

Responsibilities

• Monitor CCTV cameras, access control, alarms, and security platforms across locations.
• Identify, document, and report suspicious activity and incidents.
• Coordinate incident response and dispatch security personnel as needed.
• Monitor radio traffic and incident management systems.
• Maintain situational awareness and provide updates to supervisors and clients.
• Document daily activity, incident logs, and dispatch records.
• Support emergency procedures including evacuations and medical responses.
• Ensure confidentiality and follow GSOC procedures.

Skills

Surveillance monitoring

Alarm monitoring

Access control systems

Incident response

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

CCTV systems

Security software

Radio communications

Incident management software

Job description

Unarmed Security Officer- GSOC Operator(Guarding)

Mt. Juliet, TN, United States of America

$23.00 - $23.00

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, with $6 billion in annual revenue, more than 188,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

About the Role

As a Global Security Operations Center (GSOC) Operator with Prosegur, you will support centralized security operations by monitoring security systems, identifying potential threats, and coordinating responses to incidents affecting personnel, facilities, and business operations across multiple locations.

Working in a technology-driven environment, you will monitor surveillance cameras, access control systems, alarms, and security communications while maintaining situational awareness and providing timely information to security personnel, client representatives, and emergency responders.

In This Role, You Will

• Monitor CCTV cameras, access control systems, alarms, and security platforms across multiple locations.
• Identify, assess, document, and (???) suspicious activity, security incidents, and potential threats.
• Coordinate incident response, dispatch security personnel, and communicate with emergency responders as needed.
• Monitor security communications, radio traffic, and incident management systems.
• Maintain situational awareness of security conditions, operational disruptions, and emerging threats.
• Verify and document alarm activations, access control events, and security notifications.
• Support emergency response procedures, including evacuations, medical emergencies, severe weather, and critical incidents.
• Provide timely incident updates to security supervisors, client representatives, and designated response teams.
• Maintain accurate daily activity reports, incident logs, dispatch records, and other required documentation.
• Monitor employee safety, travel-related security concerns, and facility status when required by client procedures.
• Communicate active incidents, unresolved concerns, and operational updates during shift transitions.
• Maintain confidentiality and comply with Prosegur policies, client post orders, and established GSOC procedures.

Experience & Qualifications

• High School Diploma or GED equivalent required.
• Previous experience in a SOC, GSOC, dispatch center, emergency communications, or related security environment preferred.
• Knowledge of security monitoring, surveillance systems, access control, incident response, and emergency communications.
• Familiarity with CCTV, alarm monitoring, radio communications, and incident management software.
• Strong computer proficiency and ability to operate multiple security technology platforms simultaneously.
• Excellent observation, analytical, problem-solving, and decision-making skills.
• Strong verbal and written communication skills, including accurate incident reporting and emergency communications.
• Ability to remain calm, prioritize multiple responsibilities, and exercise sound judgment under pressure.
• Strong customer service, teamwork, and organizational skills.
• Ability to maintain confidentiality and handle sensitive security information.
• Flexibility to work assigned shifts in a 24/7 operations environment, including nights, weekends, and holidays.
• Ability to obtain and maintain applicable security licenses or certifications when required.
• Ability to successfully complete applicable background screening and other employment requirements.

Join Our Team

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

License # 13022

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Security Guard Card

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan, Weekly Pay

This is a Full and Part-Time position2nd Shift, 3rd Shift, Weekends.