Unarmed Security Officer - Day Shift Patrol & Customer Care

Allied Universal; Council Bluffs (IA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Council Bluffs, IA is seeking a Security Officer Patrol Incident Support to protect client sites across manufacturing and industrial locations. You will perform unarmed patrols, observe and report conditions, and respond calmly to incidents while maintaining professional communication with employees and visitors.

This full-time role requires a high school diploma, a valid security license where required, and the ability to pass background checks and a drug screen.

Qualifications

• CPR certification preferred.
• Customer service experience preferred.
• State, county or city security license preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as a condition of employment.
• Drug screen as permitted by law.
• Licensing requirements may be required prior to employment.
• Valid driver’s license required for driving positions only (if applicable).

Responsibilities

• Provide customer service to clients, visitors, contractors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout construction-adjacent industrial areas, buildings, access points, parking areas, and perimeter locations to help identify unusual activity or potential hazards.
• Monitor access to the location by checking credentials, maintaining visitor and contractor logs, and reporting unauthorized entry attempts in accordance with site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notify appropriate personnel as directed.
• Support a professional work environment by communicating clearly with site contacts and following established reporting, incident documentation, and escalation procedures.

Skills

Customer service experience

CPR certification

Computer skills

Education

High school diploma or equivalent

State/county/city security license preferred

Job description

Allied Universal in Council Bluffs, IA is seeking a Security Officer Patrol Incident Support to protect client sites across manufacturing and industrial locations. You will perform unarmed patrols, observe and report conditions, and respond calmly to incidents while maintaining professional communication with employees and visitors.

This full-time role requires a high school diploma, a valid security license where required, and the ability to pass background checks and a drug screen.