Unarmed Security Officer — Customer Service & Growth

Allied Universal; Cleveland (OH); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Cleveland, OH, seeks an unarmed Security Officer for customer service and patrol duties at a government location. You will provide a visible presence, respond to incidents, and ensure safety while maintaining a welcoming environment.

The role offers full-time hours with daytime and evening shifts, and requires compliance with background checks and licensing as needed. Allied Universal emphasizes teamwork, reliability, and community-focused security.

Qualifications

• Minimum requirements include being at least 18 years old for unarmed roles.
• High school diploma or equivalent.
• Background check required by law.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to visitors, employees, and the public while following site procedures and access-control practices at government locations.
• Respond to incidents, alarms, disturbances, and critical situations in a calm, professional manner and document activities as required.
• Conduct regular and random unarmed patrols of assigned facilities, grounds, and perimeter areas to deter unauthorized activity.
• Monitor entry and exit points, verify authorized access, observe visitor activity, and report suspicious persons or conditions.
• Prepare accurate reports and logs, and communicate information to supervisors and client representatives.

Skills

Customer service

Patrol

Unarmed security

Communication

Education

High school diploma or equivalent

Job description

Allied Universal in Cleveland, OH, seeks an unarmed Security Officer for customer service and patrol duties at a government location. You will provide a visible presence, respond to incidents, and ensure safety while maintaining a welcoming environment.

The role offers full-time hours with daytime and evening shifts, and requires compliance with background checks and licensing as needed. Allied Universal emphasizes teamwork, reliability, and community-focused security.