Unarmed Security Officer

Metro One Loss Prevention Services Group (Guard Division), Inc.; Council Bluffs (IA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k)

Job summary

Metro One Loss Prevention Services Group (Guard Division), Inc. is seeking an Unarmed Security Officer in Council Bluffs, IA.

The role includes two weeks of paid training to become a Security Operations Center (SOC) Analyst, overseeing real-time alarm monitoring, incident assessment and coordinated response. You will serve as a central communications hub, support business continuity, and ensure adherence to security protocols.

Qualifications

• High school diploma or equivalent is required.
• Prior SOC/command center or physical security experience is preferred.
• Familiarity with video surveillance, access control and alarm systems is expected.

Responsibilities

• Monitor alarms, access control and intrusion systems to identify threats.
• Audit security systems and identify vulnerabilities for improvements.
• Coordinate and dispatch resources during incidents as the primary communications hub.
• Lead crisis communications and support business continuity actions.
• Assist in commissioning, testing and configuration of new security systems.
• Compile documentation for reports, audits and investigations.

Skills

Situational awareness

Decision making

Stress management

Education

High school diploma

Tools

Video surveillance

Access control

Job description

• Location Main,Council Bluffs, IA, 51501,United States


• Base Pay $23.00 - $24.00 / Hour


• Job Category Security


• Required Degree High school


• Manage Others No

Contact information

• Name Reshma Bhatnagar


• Email [e-mail]

Description

M1 Global is seeking an Unarmed Security Officer for a unique opportunity that includes two weeks of paid training to become a Security Operations Center (SOC) Analyst. We are looking for professionals who view security as a critical component of operational excellence. In this role, you will serve as a central point for physical security operations, overseeing real-time alarm monitoring, incident assessment, and coordinated response efforts. The SOC Analyst plays a key role in managing communications during both routine operations and emergency situations, supporting business continuity initiatives, and ensuring adherence to established security protocols and procedures.

Key Responsibilities

• Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives


• Audit and review security systems to identify vulnerabilities and recommend improvements


• Coordinate and dispatch resources during security incidents, serving as the primary communication hub


• Lead communication during crisis events, including preparedness alerts and business continuity actions


• Support commissioning, testing, and configuration of new or upgraded security systems


• Compile documentation and evidence for reports, audits, and investigations


• Refine security procedures based on evolving threats and operational needs

Communication & Compliance

• Provide clear, calm communication during rapidly evolving situations


• Escalate incidents according to established procedures


• Collaborate with internal teams and client representatives


• Follow all SOC SOPs, post orders, and regulatory requirements


• Participate in drills, tabletop exercises, and ongoing training

Required Qualifications

• High school diploma or equivalent (college coursework in security or criminal justice preferred)


• Prior experience in a SOC, command center, alarm monitoring, or physical security environment


• Familiarity with video surveillance, access control, and alarm systems


• Strong situational awareness, decision-making, and stress management skills


• Ability to work rotating shifts, including nights, weekends, and holidays


• Competitive pay


• Medical, dental, and vision insurance


• Paid time off


• 401(k)


• Ongoing training and professional development opportunities

We are Equal Opportunity Employer

Requirements

Ability to obtain IA state security license