Unarmed Security & Guest Safety Officer

Citadel Security Inc.; Montrose (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

Citadel Security USA is seeking an Unarmed Security Officer in Montrose, CO to maintain a safe and welcoming environment. The role emphasizes prevention, courteous customer service, and accurate reporting.

You will perform patrols, monitor cameras and access systems, verify IDs, respond to incidents, and follow post orders with professionalism and discretion. Valid credentials, background checks, and possible vaccination requirements apply.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED.
• Ability to provide credible professional references.
• Documentation to complete Form I-9 and establish eligibility to work in the United States.
• Ability to pass background check and assignment-specific screenings, including drug screening.
• Willingness to comply with vaccination requirements where required by law and accommodations.
• Strong observation, communication, and problem-solving skills.
• Ability to remain composed and professional under stress.
• Ability to follow written instructions, enforce rules, and complete accurate reports.
• Dependability and willingness to work the assigned schedule.

Responsibilities

• Conduct routine foot patrols to identify suspicious activity, access issues, safety concerns, and unusual conditions.
• Observe surveillance cameras, alarms, and access control to identify potential security issues.
• Verify identification, issue visitor badges when authorized, and maintain records of entries/exits.
• Respond promptly and professionally to disturbances, emergencies, and suspicious behavior.
• Use de-escalation techniques and clear communication to manage difficult interactions.
• Prepare thorough, accurate daily activity, incident, and observation reports.
• Assist visitors, employees, and others with directions and professional support.
• Follow post orders, property rules, and security protocols.
• Communicate concerns and incident updates to supervisors and authorized personnel.
• Remain alert to maintain a secure, respectful environment.
• Cooperate with emergency responders and follow emergency procedures when needed.
• Maintain confidentiality and service-oriented conduct on duty.

Skills

Observation

Communication

Problem-solving

Dependability

De-escalation

Education

High School Diploma or GED

Job description

Citadel Security USA is seeking an Unarmed Security Officer in Montrose, CO to maintain a safe and welcoming environment. The role emphasizes prevention, courteous customer service, and accurate reporting.

You will perform patrols, monitor cameras and access systems, verify IDs, respond to incidents, and follow post orders with professionalism and discretion. Valid credentials, background checks, and possible vaccination requirements apply.