Armed Security Officer

Citadel Security USA; Denver (CO); On-site; USD 39,000 - 55,000; Full time

Job summary

Citadel Security USA is seeking an Armed Security Officer for Denver, CO to manage patrols, access control, and daily safety operations. The role emphasizes protecting people and property while helping residents, visitors, and guests with courtesy and professional service.

The officer will perform foot and vehicle patrols, monitor cameras and alarms, and respond to incidents following training and company procedures. Safety, clear communication, and discretion are essential.

Qualifications

• High school diploma or GED required.
• 1–2 years of professional armed security experience.
• Active armed security license and Colorado guard card required.
• Must be 21 years or older and able to perform vehicle patrols.
• Strong written reporting and communication skills.

Responsibilities

• Carry out scheduled patrols of the assigned area.
• Maintain access control and verify visitors.
• Monitor security equipment and respond to incidents.
• Prepare clear written reports of daily activities.
• Follow post orders and emergency procedures.
• Maintain confidentiality and discretion.

Skills

Situational awareness

Clear communication

Written reporting

Customer service

Education

High school diploma or GED

Active Security Guard License (SGL) with armed endorsement

Colorado guard card

21+ years old

Tools

TrackTik

Belfry

Surveillance equipment

Job description

Location: Denver, CO 80209
Employment Type: Full-Time
Pay: $34.00 per hour
Schedule: 3:00 PM - 11:00 PM

About the Position

Citadel Security USA is looking for a seasoned Armed Security Officer to oversee patrol activity, access procedures, and daily safety operations at an assigned Denver location. This position requires a professional who can protect people and property while providing courteous assistance to residents, visitors, and authorized guests.

The officer will conduct foot and vehicle patrols, monitor security equipment, verify access, and respond to situations requiring attention. Alongside these responsibilities, the role calls for discretion, clear communication, and a service-focused attitude. Candidates must be capable of making responsible decisions, handling a firearm safely, and following all applicable legal requirements and company procedures.

Duties and Responsibilities

• Carry Out Scheduled Patrols: Conduct foot and vehicle rounds to identify unusual activity, potential safety hazards, and signs of unauthorized entry.
• Maintain Access Control: Verify visitor identification and authorization, issue credentials when required, and record access activity accurately.
• Observe Security Systems: Monitor surveillance cameras, alarm notifications, and access-control equipment for activity that requires follow-up.
• Support Residents and Guests: Provide directions, explain entry procedures, answer routine questions, and maintain a courteous, professional demeanor.
• Address Security Incidents: Respond to disturbances, suspicious behavior, alarms, and emergencies in accordance with training and assignment procedures.
• Use De-escalation First: Communicate calmly and seek to reduce tension when possible. Force may be used only when legally justified and consistent with applicable law and company policy.
• Coordinate Emergency Responses: Notify supervisors and cooperate with law enforcement or emergency personnel when an incident warrants outside assistance.
• Document Daily Activities: Prepare clear reports covering patrol findings, incidents, access concerns, and other relevant observations.
• Enforce Assigned Procedures: Apply established rules and post orders consistently while treating residents, visitors, and colleagues respectfully.
• Protect Sensitive Areas and Assets: Maintain awareness around restricted locations, equipment, and other assets identified in assignment instructions.
• Communicate Important Updates: Report developing concerns, unusual conditions, and operational issues promptly through approved channels.
• Maintain Confidentiality: Handle access records, personal information, and incident details with discretion.
• Follow Firearm Safety Standards: Maintain required qualifications, demonstrate safe firearm handling, and comply with all applicable legal and company requirements.
  

Required Qualifications

• High school diploma or GED.
• At least one to two years of professional armed security experience.
• Active Security Guard License (SGL) with the required armed endorsement.
• Active guard card meeting applicable Colorado requirements.
• Must be at least 21 years old.
• Valid driver's license and eligibility to perform assigned vehicle patrols.
• Personal firearm suitable for the assignment and compliant with applicable laws and company requirements.
• Demonstrated firearm proficiency and knowledge of safe handling practices.
• Strong situational awareness, observation skills, and attention to detail.
• Ability to communicate clearly and prepare accurate written reports.
• Sound judgment and the ability to remain composed during stressful situations.
• Ability to follow post orders, emergency protocols, and established procedures.
• Physical ability to stand, walk, and conduct patrols for extended periods.
  

Preferred Qualifications

• Additional experience in security, law enforcement, or military service.
• Previous experience in a customer-facing security assignment.
• Familiarity with visitor management, access-control systems, surveillance equipment, and incident documentation.
• Experience with TrackTik, Belfry, or comparable operational reporting platforms.
• Knowledge of de-escalation practices and coordination with emergency responders.
  

Equal Opportunity Employer

Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.