Unarmed Retail Security Officer & Customer Service

Guardian Security Services; Oak Brook (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Daily Pay

Health Insurance

Dental & Vision

Roth IRA

Virtual Urgent Care

Job summary

Guardian Security Services seeks a dedicated Security Officer to safeguard a high-end retail environment in the Chicagoland area. The role is unarmed and schedule is Tuesday through Saturday, 9:00 a.m. to 5:30 p.m., requiring alertness and strong observation skills.

You will monitor access, respond to incidents, greet customers professionally, and uphold impeccable grooming and customer service standards while protecting assets and promoting a safe shopping experience.

Qualifications

• Must maintain general post instructions and follow client requirements.
• Strong observational, reporting, and record-keeping abilities.
• Excellent customer service and professional image at all times.

Responsibilities

• Understand and maintain post instructions for the assigned post.
• Maintain access control procedures as directed by management.
• Effectively utilize CCTV systems when required.
• Document and report suspicious activity and incidents.
• Greet customers professionally and provide excellent customer service.

Skills

Attention to detail

Observation skills

Communication skills

Customer service

Public relations

Calm under pressure

Mature demeanor

Education

High School Diploma/GED

Military service

Tools

CCTV systems

Job description

Guardian Security Services seeks a dedicated Security Officer to safeguard a high-end retail environment in the Chicagoland area. The role is unarmed and schedule is Tuesday through Saturday, 9:00 a.m. to 5:30 p.m., requiring alertness and strong observation skills.

You will monitor access, respond to incidents, greet customers professionally, and uphold impeccable grooming and customer service standards while protecting assets and promoting a safe shopping experience.