Unarmed Patrol & Customer‑Service Security Officer

Allied Universal; Phoenix (AZ); Presencial; USD 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart tools access to shifts

Career growth and training

Health and retirement benefits

Perks program discounts

Descripción de la vacante

Allied Universal is seeking a Security Officer - Patrol Customer Service in Phoenix, AZ. You will provide customer service while conducting unarmed patrols at a financial institution, monitor access, and respond to incidents with calm professionalism.

The role emphasizes strong communication, collaboration with the site team, and adherence to security procedures to deter incidents and protect people and property.

Formación

• 2+ years of security-related experience.
• Customer service experience preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen required.
• Licensing requirements depend on state/local laws; driver’s license required for driving roles only.

Responsabilidades

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols throughout the financial institution location, including business areas, entry points, parking areas, and perimeter.
• Monitor access points and visitor activity, following established procedures for employee, client, and vendor entry.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, documenting observations and actions taken.
• Report unusual activity, maintenance concerns, and potential policy violations to Allied Universal leadership and designated site contacts.

Conocimientos

Customer service

Security experience

Educación

High School Diploma or equivalent

Descripción del empleo

Allied Universal is seeking a Security Officer - Patrol Customer Service in Phoenix, AZ. You will provide customer service while conducting unarmed patrols at a financial institution, monitor access, and respond to incidents with calm professionalism.

The role emphasizes strong communication, collaboration with the site team, and adherence to security procedures to deter incidents and protect people and property.