Unarmed Front Desk Security Officer (Access Control)

Dunbar Security Solutions; Harmans (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Job summary

Dunbar Security Solutions in Harmans, MD is seeking a Front Desk Security Officer to manage front desk operations and access control at an assigned facility. The role requires courteous visitor interaction, accurate record keeping, and proactive issue resolution.

The position is full-time with a 40-hour week, featuring shifts Thursday and Friday 7:00 AM – 7:00 PM and Saturday and Sunday 7:00 AM – 3:00 PM. Benefits include medical, dental, vision, life insurance, disability, and retirement plans.

Qualifications

• Active Maryland security guard certification (guard card), or eligibility to obtain the Maryland unarmed security certification.
• Clear, respectful communication with visitors and staff.
• Strong observation skills and ability to stay attentive throughout the shift.
• Dependable attendance, punctuality, and a professional approach.
• Discretion when handling sensitive situations or visitor information.
• Previous security, reception, customer service, or access control experience preferred but not required.

Responsibilities

• Welcome visitors, guests, and employees with courteous, professional assistance.
• Monitor entrances and verify authorization before granting access.
• Maintain visitor records, prepare ID badges, and confirm appointments or service arrangements.
• Answer questions, provide directions and parking information, and contact the appropriate personnel when needed.
• Watch the entrance and lobby, identifying and reporting unusual activity or safety concerns.
• Monitor security cameras, alarm equipment, and communication systems as assigned.
• Maintain a composed, respectful presence during busy periods and sensitive services.
• Apply facility procedures consistently while respecting guests’ privacy and circumstances.
• Take appropriate action during emergencies, including medical situations, disturbances, and fire alarms.
• Prepare accurate shift summaries, incident reports, and records of unusual occurrences.
• Communicate with fellow officers and supervisors to support consistent operations.
• Keep the front desk and surrounding area neat and orderly.
• Perform other related duties as assigned.

Job description

Dunbar Security Solutions in Harmans, MD is seeking a Front Desk Security Officer to manage front desk operations and access control at an assigned facility. The role requires courteous visitor interaction, accurate record keeping, and proactive issue resolution.

The position is full-time with a 40-hour week, featuring shifts Thursday and Friday 7:00 AM – 7:00 PM and Saturday and Sunday 7:00 AM – 3:00 PM. Benefits include medical, dental, vision, life insurance, disability, and retirement plans.