UM/UIM Unrepresented Bodily Injury Adjuster - Remote

MedStar Health; Illinois; Remote; USD 45,000 - 72,000; Full time

Job summary

A leading company is seeking a UM/UIM Unrepresented Bodily Injury Adjuster to handle claims in this remote role. Responsibilities include investigating claims, negotiating settlements, and ensuring thorough documentation. Candidates should have relevant experience, strong communication skills, and the ability to work independently. The role offers competitive compensation alongside a licensing sign-on bonus and necessary support.

Benefits

Internet reimbursement of $80/month

Licensing support

Qualifications

• Strong communication skills, especially over the phone.
• Ability to work independently and manage time effectively.
• Knowledge of insurance policies and liability.

Responsibilities

• Investigate moderately to occasionally complex, unrepresented claims.
• Set reserves and document claims thoroughly.
• Negotiate and settle claims following best practices.

Skills

Communication

Negotiation

Critical Thinking

Problem Solving

Education

Experience in bodily injury claims or related fields

1 year of claim handling experience

Tools

Claims evaluation tools and platforms

Job description

UM/UIM Unrepresented Bodily Injury Adjuster - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers' evolving needs, from advocating for seat belts and airbags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

This role involves investigating moderately to occasionally complex, unrepresented claims, including uninsured or underinsured motorist (UM/UIM) claims in single or multi-car accidents, Injury Casualty Soft Tissue (ICST), and other moderate or major claims. Responsibilities include taking recorded statements, resolving loss of use claims, making payments, negotiating, and settling or referring bodily injury issues that cannot be resolved.

Key responsibilities include:

• Setting and updating reserves with rationale and claim summaries.
• Documenting claims thoroughly in the system.
• Responding to customer inquiries and concerns.
• Reviewing medical reports for settlement evaluation.
• Negotiating and settling claims per best practices.
• Determining coverage limits and claim value for complex claims.

This position requires wearing multiple hats:

• Customer Service Expert: Demonstrate care, empowerment, and restoration with empathy.
• Investigator: Independently review damages and interpret policies.
• Effective Communicator: Use various communication channels to assist customers efficiently.
• Negotiator: Evaluate and negotiate settlements adhering to legal and business standards.
• Problem Solver: Use tools and critical thinking skills in a fast-paced environment.
• Recorder: Ensure accurate documentation to protect the company financially.

Remote Work Details

This is a home-based role across the U.S., excluding California, Alaska, and Hawaii. Requirements include a dedicated workspace, minimum internet bandwidth of 50 MB down/5 MB up, and appropriate equipment. Allstate provides necessary technology and an $80/month internet reimbursement.

Preferred Qualifications

• Experience in bodily injury claims or related fields.
• At least 1 year of claim handling experience.
• Strong communication skills, especially over the phone.
• Ability to work independently and manage time effectively.
• Knowledge of insurance policies and liability.
• Strong critical thinking and negotiation skills.
• Familiarity with claims evaluation tools and platforms.

Licenses and Certifications

May require obtaining an adjuster or appraiser license within 60 days of hire. Licensing support is provided.

Compensation

Annual salary ranges from $45,000 to $71,100, based on experience and qualifications. A $1,000 licensing sign-on bonus may be available for qualified candidates.

Additional information about background checks, visa sponsorship, and equal employment policies is also provided.