UM Coordinator - Authorization & Medical Records (6-Month Contract)

Altais Health Solutions; Oakland (CA); On-site; USD 34,000 - 41,000; Part time

Job summary

Altais Health Solutions seeks a UM Coordinator to streamline authorization processes across our Ambulatory and Concurrent Care teams in Oakland. You will handle incoming authorizations, verify eligibility, and enter data into Tapestry or OnBase while meeting established Turn Around Times (TATs).

You will serve as the primary contact for provider offices and internal customers, review requests, and prepare denial letters under supervision.

Qualifications

• Two years UM experience, medical records, medical billing, or medical office experience.
• 2-3 years Microsoft Office experience required.
• Certificate or equivalent in medical terminology, CPT, HCPCS, and ICD coding required.

Responsibilities

• Process all incoming authorizations via Tapestry Link portal or OnBase and verify eligibility or benefits as needed.
• Function as the primary contact for internal and external customers requesting authorization information or assistance.
• Review authorization requests per established level of review designation.
• Prepare denial letters under supervision of professional staff.
• Contact provider offices by phone for missing clinical documentation and document information in Tapestry.
• Cross-train with all UM Coordinators to ensure full process coverage.
• Maintain strict confidentiality of health records and HIPAA compliance.

Skills

UM experience

Medical records

HIPAA compliance

Communication skills

Education

High school diploma

Medical terminology CPT HCPCS ICD coding certificate

Tools

Microsoft Office

Job description

Altais Health Solutions seeks a UM Coordinator to streamline authorization processes across our Ambulatory and Concurrent Care teams in Oakland. You will handle incoming authorizations, verify eligibility, and enter data into Tapestry or OnBase while meeting established Turn Around Times (TATs).

You will serve as the primary contact for provider offices and internal customers, review requests, and prepare denial letters under supervision.