Ultra Care Technician

Motive Holding Companies LLC; Sacramento (CA); On-site; USD 20,664 - 34,440; Full time

Job summary

A leading services provider in California is seeking an Ultra Care Technician responsible for watering, cleaning, and maintaining electric batteries. The ideal candidate exhibits honesty, dependability, and strong time management skills while operating within a customer service capacity. This role involves communicating effectively, multitasking between service calls, and ensuring all safety practices are followed. Candidates must have forklift operating capabilities and a clean driver's license.

Qualifications

• Must possess a valid driver's license with a clean record.
• Ability to operate a forklift or pallet jack.
• Experience with shop and hand tools is a plus.

Responsibilities

• Watering, cleaning, and conducting minor repairs.
• Ensure work orders are properly filled out.
• Maintain outstanding communication with Service and Management.
• Operate company vehicles safely and courteously.
• Account for all company assigned property.

Skills

Dependability

Time management

Critical thinking

Troubleshooting skills

Customer service

Ability to operate forklift or pallet jack

Job description

The Ultra Care Technician is responsible for watering, cleaning, conducting minor repairs, and maintain electric batteries and battery chargers in a timely and efficient manner while providing outstanding customer service. Applicant will be working with little to no direct supervision therefore, needs to demonstrate honesty, dependability, time management, and critical decision making abilities.

Responsibilities

• To perform this job successfully an individual must be able perform each duty:
• Ensure work orders are properly filled out Convey all information in an intelligent and professional manner to the proper contact at the customer’s location to ensure customer satisfaction
• Operate a company vehicle, keep in good working order, and maintain accountability for vehicle’s inventory
• Operate company vehicles in a safe and courteous manner while commuting.
• Ensure and maintain outstanding communication with Service and Management on any customer related issues
• Maintain and account for all company assigned property
• Maintain and keep valid drivers license and record clean
• Ability to operate a fork lift or pallet jack
• Practice safety and good housekeeping practices at customer site while representing Motive Energy.
• Represent Motive Energy in an a professional manner in accordance with company Standards.
• PPE is required and will be provided
• Experience with shop and hand tools
• Forklift experience and or certification
• Ability to define problems and draw valid conclusions on the repairs that need to be performed
• Critical thinking, troubleshooting skills, and decision making ability
• Ability to deal with difficult situations and maintain positive attitude
• Ability to prioritize and multi task between service calls
• Must be detail oriented when conducting administrative tasks and paperwork