UKG PRO WFM Solution Consultant - USA (Remote)

Improvizations; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Improvizations is seeking a skilled UKG Pro WFM Solution Consultant to lead the implementation of UKG products for clients. The ideal candidate will have extensive experience with UKG modules, excellent communication skills, and a commitment to delivering outstanding customer service. Join us in creating tailored solutions for complex workforce management projects.

Benefits

Medical, dental, and vision insurance

Employer funding to HSA and FSA

401(k) with employer contribution

Flexible vacation policy

Family-friendly benefits including maternity leave

Support for individual development and certifications

Qualifications

• 5+ years' experience with UKG Workforce Central and/or UKG PRO WFM.
• Certified in UKG Pro Workforce Management (WFM).
• End-to-end project experience in Timekeeping and Scheduling modules.

Responsibilities

• Lead UKG product implementations from discovery to user adoption.
• Create and translate business requirements into configured applications.
• Manage project documentation and QA activities.

Skills

Customer Service

Communication

Project Management

Education

Bachelor's Degree in Computer Science or related field

Tools

UKG Workforce Central

UKG PRO WFM

Job description

About Us: At Improvizations we do what we say, we don't believe there is any other way to do business. Our expertise is workforce technology, but our one thing-the 'why' that drives us-is helping people experience the power and productivity every day in the work they do.

Improv is recognized for its UKG configuration skills and for bringing exceptional knowledge to complex workflows. Our main focus is always providing the best solution for our clients. We operate with a completely client-centric approach, allowing us to find a custom and unique solution to even the most complex of projects. Our team is always dedicated to making sure we fully understand each organization's unique situation before taking action. We listen, we engage, and we do what we say - every time.

We are seeking a unique and experienced UKG Pro WFM Solution Consultant with expertise in the Timekeeping or Advanced Scheduler module to join our team.

What You Will Do:

• Participate in the full lifecycle of UKG product implementation from discovery through design, build, test, and useradoption.
• Discover and analyze client business requirements and businessprocesses.
• Create usable documentation including audit findings, business requirements, and product designdocuments.
• Translate findings and product design documentation into properly configured applications (Timekeeping, Scheduler,etc.).
• Actively participate, and as needed lead, testing, and quality assurance activities for theprojects.
• Assist with change management and user acceptancetesting.
• Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time andbudget.
• Maintain the internal project management system up to date with all-time worked, task status, and relateddocumentation.
• Maintain current in-depth technical, functional, and operational knowledge of UKG PRO WFM (Dimensions).
• Experience with UKG Workforce Central and understanding of Workforce Central vs. PRO WFM differences is helpful but not required.

Your knowledge, skills, and abilities:

• Minimum 5 years' UKG experience with completing full implementations of UKG WorkforceCentral and/or at least 1 UKG PRO WFM project live.
• Certified in UKG Pro Workforce Management (WFM).
• End-to-end experience with the following Dimensionsmodules:
  • Timekeeping
  • Scheduler
• Ability to assist with Business Structure Workshops in relation to Scheduling.
• Completed UKG PRO WFM Scheduling Partner/Employee training.
• Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected toWOW! thecustomer.
• Excellent oral and written communicationskills.
• Bachelor's Degree or equivalent in Computer Science or related field (or equivalentexperience).
• Authorized to work in the United States.

What would make you an outstanding candidate:

• UKG PRO WFM Scheduling certification.
• End-to-end experience with the following UKG PRO WFM modules:
  • Scheduling
  • Forecasting
  • Healthcare Productivity
• Experience with ADP Workforce Management optional.
• Understanding of UKG Navigator, Paragon, and Launch methodology/tools.

Why join the Improvizations team?

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.

We currently offer the following benefits:

• Access to medical, dental, and vision insurance through Cigna with the majority of the employee cost covered by the employer
• Employer funding to HSA accounts and FSA access
• Access to a 401(k) through Vanguard with a guaranteed employer contribution
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
• 11 holidays with flexibility based on what is important for you and those you love
• Family-friendly benefits, including 16 weeks off for Maternity leave, 8 weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more
• Support on individual development through certifications, continued learning, conferences, and more

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Improvizations is an Equal Opportunity Employer.