UI/UX (PeopleSoft)

AHU Technologies Inc.; Washington (District of Columbia); Vor Ort; USD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Restaurant d'entreprise

Indemnités de stage/alternance

Zusammenfassung

AHU Technologies Inc. seeks a User Experience (UX) Project Lead to guide end-to-end design of the District's hiring platform, working with the Innovation Team, DoHR, and city agencies to improve digital hiring.

The ideal候 candidate has 10+ years in UX and PM, excels at workshops, usability testing, and cross‑department collaboration, and can translate research into practical, scalable UI/UX improvements.

Qualifikationen

• Bachelor’s degree or equivalent experience in UX, human-centered design, or related fields.
• 10+ years of professional UX/design/PM experience.
• Expertise in human-centered design, UX and visual design, incl. research, prototyping, testing.
• Experience managing complex government digital design projects.
• Experience conducting user research and insight synthesis.
• Ability to present complex data clearly.
• Independent and collaborative work style.
• Strong stakeholder engagement skills.
• Workshop facilitation with senior stakeholders.
• Clear written and verbal communication.
• Commitment to public service improvement.
• Resilient and patient in cross-stakeholder environments.
• Strong PM skills with targets and delivery.
• Organizational and prioritization skills.
• Familiarity with PeopleSoft.
• HTML familiarity.
• Figma/Miro/Sketch/Office suite proficiency.

Aufgaben

• Support digital service delivery improvements.
• Lead large-scale transformation involving multiple stakeholders.
• Challenge status quo and promote creative problem solving.
• Use existing research to redesign hiring system.
• Facilitate cross-department workshops mapping processes to UX.
• Conduct usability testing to identify pain points.
• Create site maps, flows, and wireframes for interaction.
• Support PeopleSoft changes prioritized by UX.
• Apply UX to streamline hiring for front/back end users.
• Apply UI style guide to pages within PeopleSoft and test.
• Lead UX/UI changes with HR Department.
• Set and monitor impact targets, course-correct as needed.

Kenntnisse

Project planning

Project leadership

Creative direction

Brand storytelling

Web & UI/UX

UI/UX for services

HTML familiarity

Figma

Miro

Adobe Sketch

MS Office

Ausbildung

Bachelor's degree or equivalent experience

Tools

PeopleSoft

Jobbeschreibung

Job Description

The District of Columbia is seeking applicants for a User Experience (UX) Project Lead to help implement improvements to the digital hiring experience for internal and external users. This position will work with the District Government’s Innovation Team, Department of Human Resources and other various City departments and external stakeholders to implement previously identified improvements to the processes and digital technology associated with the hiring experience. The UX Project Lead will lead the end-to-end design of the product, working collaboratively with developers, PeopleSoft experts and IT staff. A successful applicant will be an excellent project manager, creative, results-oriented, able to thrive in a fast-paced work environment and have excellent communication and relationship-building skills. The UX Project Lead will report to the Innovation Team which serves as the in-house consultants to District Government that work collaboratively to co-create solutions, and drive innovation across all District departments so it is more effective at tackling major challenges in the city, using digital-era tools and approaches.

Interested candidates must submit a resume, and a digital portfolio/visual sample of work (link acceptable). Portfolios should demonstrate professional and/or conceptual project/thinking processes, informational graphics/displays etc.

Specific Duties & Responsibilities

• Support departments in digital service delivery improvement and implementation
• Lead a large-scale transformation that involves multiple stakeholders, constituencies, and agencies
• Be a critical thinker who challenges the status quo and encourages creative ways to overcome roadblocks
• Utilize preexisting research (and collect new data as needed) to inform the redesign of the digital hiring system
• Facilitate cross-departmental workshops mapping business processes and relating them to user research and city technology capabilities
• Conduct usability testing to confirm and identify job applicant and hiring staff pain points as needed
• Create site maps, flow diagrams, storyboards, wireframes showcasing interaction flows, information architecture and designs to combat these pain points and improve the hiring experience
• Support the PeopleSoft expert in prioritizing and implementing system changes based on pre-existing user research
• Utilize UX expertise to design the most seamless and efficient hiring process for front and back-end users
• Apply a UI style guide to create visual designs for all pages on the website within the PeopleSoft system and support testing, refinement, and implementation of those designs
• Lead the implementation of UX and UI changes to the hiring website in collaboration with the Department of Human Resources
• Help set and achieve defined targets of impact by monitoring performance and helping course correct when needed

Minimum Qualifications

• Bachelor’s Degree and/or relevant practical experience in user experience, human-centered design, collaborative solution creation, visual communication, and implementation skill sets
• 10+ years of professional level experience in a relevant field
• Expertise in human centered design innovation, UX design, and visual design, including design research, data synthesis, co-creation, prototyping, testing, iteration, and implementation
• Demonstrated ability in managing complex digital design and implementation projects in a government environment
• Demonstrated ability conducting user research and translating raw data into insights
• Demonstrated ability to display large amounts of information in simple, easy to understand formats
• Ability to work both independently, and cooperatively within a team, leveraging other team member’s work and abilities
• Strong interpersonal skills with an ability to build good relationships with teammates, city staff, and diverse community stakeholders.
• Experience facilitating workshops and other meetings with senior-level stakeholders
• Demonstrated ability to summarize and explain complex situations in both written and verbal form
• Strong desire to improve local government services
• High resilience and patience in working with people of varying levels of interest in digital service redesign
• Strong project management background with the proven ability to establish targets and deliver measurable results on time and within budget
• Superior organizational skills and ability to set priorities and respond quickly as priorities change
• Familiarity with PeopleSoft (preferred but not mandatory)
• Familiarity with HTML
• Proficiency in Figma, Miro, Adobe Sketch (or equivalent), MS Word, MS Excel, MS Outlook

Work Schedule / Environment

• In the office four days a week between Monday – Friday, 8 AM - 5 PM
• Rare occasions of before/after-hours work will be needed to capture certain research opportunities
• Office Location: 200 I St. SE, Washington, DC 20003

Skills Matrix

• 10+ years planning, coordinating, and monitoring project activities. Required 10 Years
• 10+ years leading projects, ensuring they are in compliance with established standards/procedures. Required 10 Years
• Bachelor’s degree in related field or equivalent experience. Required
• Creative direction and design. Required 10 Years
• Brand strategy and storytelling. Required 7 Years
• Web and mobile UI/UX. Required 7 Years
• UI/UX for human services applications. Required 7 Years