UI/UX Lead

Chenega MIOS; Washington (District of Columbia); Remote; USD 125,000 - 150,000; Full time

Job summary

Chenega MIOS is seeking a UI/UX Lead to act as senior UX authority for the GSAFleet.gov program, translating complex requirements into user-centered solutions that improve satisfaction, productivity, and adoption. The role collaborates with product managers, solution architects, and agile teams to ensure intuitive, accessible experiences across services.

Responsibilities include leading research, creating personas and prototypes, establishing design patterns, and ensuring accessibility.

Qualifications

• Bachelor's degree in a related field.
• 10 years of UX development for large-scale software projects.
• Ability to undergo Tier 2S background investigation.
• Successfully pass background and drug screening.

Responsibilities

• Plan and conduct research with agency customers, Fleet employees, suppliers, and other relevant users; document needs and pain points.
• Create personas, journeys, workflows, wireframes, prototypes, and interaction designs for assigned GSAFleet.gov products.
• Establish and promote consistent user-experience patterns across GSAFleet.gov products and Managed Services.
• Conduct usability studies, interpret results, and recommend prioritized improvements to product backlogs.
• Incorporate Section 508 accessibility requirements into designs, prototypes, acceptance criteria, and usability validation.
• Work with Government Product Managers and Development Leads to define user-centered stories, acceptance criteria, and design specifications.
• Promote consistent patterns, accessible interfaces, and effective experiences across products and Managed Services.
• Assess released features using user feedback and task outcomes; refine designs based on evidence
• Other duties as assigned

Skills

UX research

Human-centered design

Accessibility (Section 508)

Communication with stakeholders

Design thinking

Prototyping

Wireframing

Interaction design

Education

Bachelor's degree in a related field

Job description

UI/UX Lead

Remote

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The UI/UX Lead serves as the senior user experience and human-centered design authority for the GSAFleet.gov program, responsible for ensuring that all digital products, workflows, and customer interactions are intuitive, accessible, efficient, and aligned with mission objectives. Working closely with Government Product Managers, Product Owners, Solution Architects, Agile Development Teams, and business stakeholders, the UI/UX Lead translates complex operational requirements into user-centered solutions that improve customer satisfaction, workforce productivity, and adoption of GSA Fleet services.

Responsibilities

• Plan and conduct research with agency customers, Fleet employees, suppliers, and other relevant users; document needs and pain points.
• Create personas, journeys, workflows, wireframes, prototypes, and interaction designs for assigned GSAFleet.gov products.
• Establish and promote consistent user-experience patterns across GSAFleet.gov products and Managed Services.
• Conduct usability studies, interpret results, and recommend prioritized improvements to product backlogs.
• Incorporate Section 508 accessibility requirements into designs, prototypes, acceptance criteria, and usability validation.
• Work with Government Product Managers and Development Leads to define user-centered stories, acceptance criteria, and design specifications.
• Promote consistent patterns, accessible interfaces, and effective experiences across products and Managed Services.
• Assess released features using user feedback and task outcomes; refine designs based on evidence
• Other duties as assigned

Qualifications

• Bachelors Degree in a related field
• 10 years of developing user experience for large-scale software development projects.
• Must be able to undergo a Tier 2S Investigation and receive a favorable investigation/adjudication outcome
• Successfully pass background and drug screening

Preferred Qualifications:

• Designed fleet, transportation, or asset-management workflows for customers, suppliers, dispatchers, or vehicle-service staff
• Human-centered design, UX research, or accessibility credentials

Knowledge, Skills and Abilities:

• Can translate research into personas, task flows, prototypes, interface specifications, and testable usability criteria.
• Can communicate design decisions to Fleet Product Managers, developers, and stakeholders across customer, supplier, vehicle, business, and Managed Services workflows.
• Understands accessibility and Section 508 design and validation practices
• Designed and delivered surveys, conducted user interviews, and analyzed and synthesized research findings.
• Used design thinking, Agile practices, and product-management principles for customer-focused products.
• Created visual and interaction designs based on user data and analysis.
• Applies Human-Centered Design (HCD) principles to create intuitive user interfaces that support desired user outcomes.

How youll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe theres always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Chenega MIOSs culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Teleworking Permitted?

Yes

Teleworking Details

Remote

Estimated Salary/Wage

USD $125,000.00/Yr. Up to USD $150,000.00/Yr.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program