UI/UX Designer

Banner Life family of companies; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Banner Life Insurance Company is seeking an experienced UI/UX Designer to craft intuitive interfaces for web, mobile, and desktop applications used by customers, brokers, and internal teams.

You will translate requirements into user flows and visual designs, uphold brand guidelines, and drive accessibility and usability improvements across products.

Qualifications

• Design user-centered digital experiences for large organizations.
• Strong understanding of UX, accessibility standards (WCAG).
• Experience with research and usability testing.
• Familiar with design systems and brand guidelines.
• Experience in Agile/Scrum environments.
• Insurance or financial services background is a plus.

Responsibilities

• Lead design from concept to hand-off with Figma and specs.
• Prototype web portals/app designs and iterate on visuals and interactions.
• Collaborate with product, engineers, and QA in Agile/Scrum.
• Ensure accessibility and consistency across interfaces.
• Document decisions and maintain UI standards in Confluence/Jira.
• Provide feedback on others' designs and mentor teammates.

Skills

User-centered design

Figma

UX principles

Accessibility

Agile/Scrum

Education

Bachelor's in HCI / related field

Tools

Confluence

Jira

Job description

Overview

At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not just today but long-term as well. Our people are the driving force behind everything we achieve. Their passion, purpose, and pursuit of innovation empower us to deliver cutting edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.

We're a forward-thinking company energized by our work and how we show up for one another. Our culture is built on meaningful impact and genuine enjoyment, because we believe great work and great experiences should go hand in hand.

By offering career development opportunities, comprehensive benefits, and programs that support your wellbeing, we help you thrive personally and professionally. We are here for you, here for good and here for better.

The UI/UX Designer designs and champions intuitive, accessible, and visually compelling user experiences across web, mobile, and desktop applications used by Banner Life customers, broker partners, and internal business teams. The Designer creates and refines visual designs, interaction designs, iconography, wireframes, and task flows, and translates high-level business requirements into clear, consistent, and functional user interfaces that make complex insurance processes simple to use. The Designer is also a steward of the Banner Life brand, ensuring that every interface, whether designed by this role or by others, follows brand guidelines and established design standards.

Responsibilities

• Lead the design of functional prototypes, from whiteboard sessions and low-fidelity wireframes to high-fidelity mockups and interaction specifications, using Figma as the primary design tool
• Rapidly prototype and iterate on web portal and application designs, including look, feel, aesthetics, and interaction patterns
• Partner with product owners, business stakeholders, architects, engineers, and QA analysts in an Agile/Scrum environment to turn business requirements into user flows, wireframes, and design artifacts
• Own the design process from concept through development hand-off, preparing design specifications and assets in Figma and supporting engineers during build and testing to ensure the finished product matches the design
• Apply and uphold Banner Life brand guidelines in all design work, and build and maintain reusable components, patterns, and styles that support a consistent look and feel across applications
• Review designs produced by other designers, including colleagues in other departments, contractors, and vendor partners, to confirm they follow brand guidelines and design standards; provide clear, constructive feedback and follow up until issues are resolved
• Document designs, design decisions, and UI standards in Confluence, and plan, track, and update design work in Jira
• Conduct user research and usability testing, and analyze user feedback and usage data against design requirements to drive continuous improvement
• Design for accessibility and inclusion, applying recognized standards such as WCAG, so that applications work for all users
• Conceptualize original ideas that bring simplicity and user friendliness to complex workflows, and explain complex concepts to a variety of audiences
• Evaluate and responsibly use AI-assisted design tools to speed up ideation, prototyping, and documentation, in line with company policy and data-protection standards
• Influence team members and stakeholders to adopt new ideas, tools, and approaches, and share design knowledge and best practices across the organization
• Participate in cross-functional and cross-segment teams.

Qualifications

Education

Bachelor's degree in Human-Computer Interaction, Interaction Design, Graphic Design, Industrial Design, Human Factors, Cognitive Science, Computer Science, or a related field, or equivalent practical experience

Experience/Knowledge

• Demonstrated history of designing user-centered digital experiences for large or complex organizations
• Understanding of UX principles, personas, journey mapping, usability, and accessibility standards.
• Experience with research and testing as part of the design process, including desk research, usability testing, and A/B or multivariate testing.
• Experience working with brand guidelines and design systems, including applying them consistently and reviewing the work of others against them.
• Sound business knowledge and business acumen; experience in insurance or financial services is a plus.
• Experience working in an Agile/Scrum development process.

Skills

• 5+ years of relevant work experience (with a degree in Human-Computer Interaction, Interaction Design, Fine Arts, Industrial Design, or a related field)
• Ability to identify opportunities for change, ideate on concepts, advocate for the needs of our customers, and lead design from empathy