UHP Student Success Assistant (Open to CSULB Employees Only)

CSU; Long Beach (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

Retirement Plans

Job summary

California State University, Long Beach (CSULB) seeks a Student Success Assistant to support the University Honors Program by promoting student engagement, academic success, and community connections. The role coordinates signature events, aids student leaders, and enhances honors programming through collaboration with staff and campus partners.

The position emphasizes collaboration, office operations, and strong communication to foster student achievement and program excellence within CSULB's

Qualifications

• Equivalent to three years of administrative support experience required.
• Master's degree preferred.
• CSU experience preferred.

Responsibilities

• Support University Honors Program student experiences alongside UHP Staff and help organize key UHP events such as Day at the Beach, Symposia, Graduation, New Student Welcome events, and Collaborative Events with Campus Partners.
• Support UHP student leaders with events and the publication of The Honor Code magazine and assist UHPSA & HPMP as needed.
• Answer student questions and direct them to other campus services (tutoring, CAPS, writing center, etc.).
• Support office operations including creating and uploading the honors course schedule, managing thesis submissions, and promoting student events.

Skills

Strong communication

Organization

Student focus

Education

Equivalent to three years administrative support experience

Job description

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

The Student Success Assistant supports the mission of the University Honors Program by fostering student engagement, academic success, and community connection. Through coordination of signature events, support of student leaders, and effective office operations, the role enhances the overall honors experience while collaborating with staff and campus partners to promote student achievement and program excellence.

Key Responsibilities

• Support University Honors Program student experiences alongside UHP Staff
  • The Student Success Assistant helps to organize key UHP events including Day at the Beach, Symposia, Graduation, New Student Welcome events, and Collaborative Events with Campus Partners.
  • The Student Success Assistant is a collaborative partner who attends staff meetings and contributes to major event organization and planning.
• Support UHP student leaders with their events and the publication of The Honor Code magazine
  • The Student Success Assistant ensures our student leaders are supported in their programming and publication of our award-winning magazine, The Honor Code.
  • The Student Success Assistant supports UHPSA & HPMP as needed.
• Help answer current and future student questions, emails, and inquiries. Direct students as needed to other staff.
  • The Student Success Assistant helps direct students to other campus services including tutoring, CAPS, writing center, tutoring centers, BMAC, Career Center, etc. to maximize students' success.
• Support Office Operations
  • The Student Success Assistant supports creation and uploading of our honors course schedule
  • The Student Success Assistant helps manage and record thesis submissions
  • The Student Success Assistant collaborates with Student Assistants in creating and promoting student events

Department

University Honors Program

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 8 months with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Administrative Support Assistant II (Open to CSULB Employees Only)

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,565 (Step 1) - $5,092 (Step 19) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

This position is a student-centered and collaborative professional who is passionate about supporting the success of University Honors students through programming, engagement, and operational support. They play an integral role in planning and coordinating major University Honors Program events, including welcome programs, symposia, graduation celebrations, and campus partner collaborations, while actively contributing to team planning and event execution. The successful candidate serves as a resource for student leaders by supporting their programming efforts and publications, including The Honor Code, and providing assistance to student-led organizations as needed.

This individual excels at working directly with students, responding to questions, identifying needs, and connecting students with appropriate campus resources such as tutoring services, counseling, career development, accessibility support, and other student success programs. They also assist students with honors program requirements, including e-portfolio and badge inquiries. In addition, the ideal candidate supports office operations by helping maintain honors course schedules, managing thesis submission processes, promoting student events, and collaborating closely with staff and student assistants. Through strong communication, organization, and a commitment to student success, they contribute to a welcoming and supportive Honors community while assisting with departmental priorities and special projects as needed.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a \"vision of excellence.\"

Education and Experience

• Equivalent to three years of administrative support experience required.
• Master's degree preferred.
• CSU experience preferred.

Licenses / Certificates

If applicable.

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and