UGC Coordinator at Elavate

Elavate; United States; Remote; USD 26,000 - 35,000; Full time

Benefits offered by this job

Remote from LATAM

28 days PTO

Direct work with founder

Creative strategy path

Job summary

Elavate is seeking a creator & talent coordinator to find, vet and sign the best UK and US creators for two content streams: UGC and high-production shoots. You will brief, storyboard, and brief creators, coordinate teams, and ensure content aligns with scripts and brand direction.

You will work with agency partners, manage deal terms, and build a scalable creator database while ensuring timely content delivery and sign-off across markets.

Qualifications

• 2+ years in UGC, creator or influencer coordination at a DTC brand, UGC agency or talent agency
• Fluent written and spoken English for UK/US creator interaction
• Ability to read a script and storyboard it scene-by-scene with B‑roll directions
• Strong negotiator who secures good rates and terms
• Familiar with performance metrics (hook rate, CTR, ROAS) and ad review processes
• Organised with calendars, trackers and checklists; proactive communication

Responsibilities

• Find and sign the best creators in the UK and US
• Source new UGC creators weekly (women 40+) with strong on-camera delivery
• Vet creators by watching content and judging delivery, setting, and camera skills
• Negotiate deals with creators and manage usage/whitelisting terms
• Build and maintain a creator database with contact details, rates and outcomes
• Brief and storyboard scripts for creators (scene-by-scene directions)
• Coordinate influencer and high-production shoots with agencies and crew
• Check content against scripts within 24 hours of filming; provide clear feedback
• Sign-off and hand off files to editors with whitelisting access
• Operate end-to-end from outreach to live content

Skills

UGC coordination

English fluency

Storyboard scripting

Talent negotiation

Project management

Performance review

AI tools usage

Workflow automation

Tools

Motion

Frame.io

Notion

Claude / ChatGPT

Job description

Elavate is a multi-collagen supplement brand for women 40+, built around the changes that come with perimenopause and menopause. Our founder, Alex Philip, started it after getting fed up buying overpriced, low-quality, bad-tasting collagen for his mum.

Since launching in 2024 we've become one of the fastest-growing DTC brands in the UK, with over 35,000 five-star reviews. We launched in the US in 2026, and it's now our biggest focus for growth.

Our growth runs on video ads: UGC, influencer and celebrity talent content, made with an in-house team of creative strategists and video editors. The better the creators and the content, the faster we grow. That's where you come in.

The role

Our creative strategists write the scripts and our editors turn footage into ads. You're the person in the middle who makes the content happen: finding the right creators, briefing and storyboarding every script, running influencer and high-production shoots with our agency partners, and making sure every video that comes back is right.

You'll handle two kinds of content:

UGC: creators film themselves at home from our briefs, so the brief has to do all the directing

Influencer and high-production shoots: the two go hand in hand. We film well-known influencers and TV personalities with a professional crew, at a location picked for the look, with lighting, a teleprompter and make-up. These shoots make our long-form direct response ads, plus the hooks, product shots and B-roll that go with them

You'll work across both markets, the UK and the US, alongside our founder and creative team.

This is a communications, creators and systems role. You want to be in it every day: talking to creators, getting content made and getting deals done. Strategy experience is a plus, not a requirement.

What you'll own

Find and sign the best creators in the UK and US

Source new UGC creators every week, mostly women 40+ who come across as natural, expressive and believable on camera

Vet properly before anyone gets a brief: watch their content, judge their delivery, setting and camera skills, and only put forward people you'd bet on

Get in touch fast and keep every conversation moving. The best creators get booked up quickly, so speed wins the deal

Negotiate good deals: strong rates, the right usage and whitelisting terms, and every deliverable written in (videos, hooks, raw files, B-roll)

Keep the pipeline full so our strategists never wait on talent

Build and run our creator database

Build a database of the best UGC creators in the UK and US, and keep it up to date every week

Log every creator after every job: contact details, rates, niche, past jobs, how their content performed, delivery quality and whether we'd rebook them

Keep a bench of proven creators we can rebook at short notice

Keep an eye on creative performance in Motion, so you know which creators and videos are winning and can find, rebook and brief more like them

Run product sendouts: get product out as soon as a deal is signed and confirm it's arrived

Brief and storyboard every script

Turn finished scripts from our strategists into briefs a creator can film without guessing: a scene-by-scene storyboard, B-roll, visual direction, setting, outfits and props

Lock every brief before it goes out: one final version, a clear deadline, a reference video and links you've tested

Run a quick test clip before each full batch, so problems get caught before they cost us a refilm

Coordinate our influencer and high-production shoots

Work hand in hand with our content agency and shoot production agency: they run the day-to-day logistics on our crewed shoots, you make sure nothing gets missed

Run the threads with agents and talent managers on scheduling, call times and riders

Own the details: locations, props, product on set and a checklist to the crew before every shoot

Check content and get it live

Check every delivery against the script within 24 hours of filming: every hook, every section, resolution, lighting, framing and product shots

Post a written verdict for the team on what's good and exactly what's wrong (a thumbs-up isn't a check), so refilm calls get made fast

Once content is approved, get sign-off from the talent side, secure whitelisting access and hand clean files to our editors

How we work (read this part properly)

This is what makes or breaks the role, so we're being specific.

You're very responsive and active on Slack. This is one of the most important parts of the role. When you're online, messages get a reply in minutes, not hours, even if it's just "on it, back to you by 4pm". Slow replies are how things slip and shoots go wrong.

You own it end to end. Some of our shoots cost thousands, so you treat every one like it's your own money. Nobody checks behind you: if something's about to fall through the cracks, you catch it first.

You confirm, you don't assume. A CC isn't a confirmation. When a time, location or script changes, you confirm it directly with every person involved.

You take in the full context. You listen to the whole voice note, watch the whole Loom and read the whole thread before you act. Then you ask the questions that matter.

You close loops. Sign-offs, follow-ups and tracker updates don't sit with you. If something's blocked, you flag it before anyone has to chase you.

You turn up. Every call, on time and prepared.

You ship, then improve. A solid brief out today beats a beautiful one next week.

You build systems. If you're doing the same manual task twice, you build a workflow for it (Notion, templates, AI) so the third time is faster.

You're there when it's live. On shoot days and urgent threads, you jump online outside your normal hours if something needs doing.

You take feedback well. Direct feedback, no ego, acted on the same day.

Who you are

Must-haves

2+ years in UGC, creator or influencer coordination, at a DTC brand, a UGC or performance creative agency, or an influencer or talent agency

Fluent written and spoken English: you'll talk to UK and US creators, agents and talent managers all day, so your messages are quick, clear and polite

You can read a video script and storyboard it scene by scene, with B-roll and visual direction (we'll ask you to show us)

An eye for talent: you can tell from a creator's content whether they'll work in a direct response ad

A strong negotiator who enjoys the people side: you get good rates and the right terms, and creators still want to work with you again

You know performance marketing metrics (hook rate, hold rate, CTR, CPA, ROAS), can read an ad account audit, and have used Motion or a similar tool to review creative performance

Confident in Frame.io and Notion

Seriously organised: calendars, trackers and checklists are your thing, and nothing gets lost with you

AI-first: you use tools like Claude and ChatGPT every day to work faster, and you know how to build simple workflows that save the team time

Sharp and quick: you pick things up first time and don't need to be shown twice

Nice to have

Creative strategy or direct response experience: writing scripts and hooks, or turning ad data into new concepts

Experience with health, wellness, beauty or supplement brands

You've coordinated crewed shoots or worked with talent agents and managers

You've built something of your own: a side business, a creator account or an agency

Pay, hours and perks

$30,000 USD a year (about $2,500 a month), full-time, as an independent contractor

3-month review against clear goals, with a pay step-up when you hit them, plus clear pay tiers so you always know what the next level takes

Remote from Latin America, with core hours agreed before you start that overlap the UK afternoon and the US working day

28 days paid time off a year

Work directly with our founder and senior creative team, on content with well-known UK and US talent

A path into creative strategy if that's where you want to grow