UAP System Administrator

Pennant Group; Eagle (ID); Remote; USD 95,000; Full time

Job summary

A leading company in the healthcare sector seeks a detail-oriented individual to manage User Access Provisioning (UAP). This role involves overseeing user accounts, enhancing governance, and collaborating with IT and compliance teams. The ideal candidate will have a strong background in identity and access management, ensuring compliance with regulatory standards while improving processes. Join a dynamic environment that values professional growth and offers a comprehensive benefits package.

Benefits

Comprehensive benefits package

401(k) with company match

Free e-courses and training sessions

Qualifications

• 3+ years of experience in identity and access management.
• Experience creating and maintaining IAM policies and documentation.

Responsibilities

• Manage user accounts and permissions across Active Directory and Azure.
• Collaborate with IT and compliance teams to ensure UAP activities align with policies.

Skills

Communication

Problem Solving

Education

Bachelor’s degree in a related field

Tools

Active Directory

Microsoft Entra ID

Microsoft 365

Job description

Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 180 senior living, home health, hospice, and home care operations across the United States, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

Customer Second

Accountability

Passion for Learning

Love One Another

Celebrate

Ownership

By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters personal and professional excellence and promotes development that leads to continued success.

JOB SUMMARY

We seek a detail-oriented and proactive individual to lead the day-to-day execution and long-term optimization of our User Access Provisioning (UAP) program. In this role, you will manage the provisioning, modification, and de-provisioning of user accounts and permissions. You’ll own the full identity lifecycle for internal and external users, ensuring compliance with established access control standards and regulatory requirements.

Beyond execution, this position is critical in shaping and improving the overall UAP experience. You’ll work closely with IT, security, compliance, and business stakeholders to identify pain points, enhance governance, and automate manual workflows. You'll also lead in drafting policies and procedures, contributing to internal audits, and collaborating with internal teams and external vendors to refine tools and processes. As a key contributor within our IT leadership peer group, you'll help define and drive the strategic direction of access management across the organization.

JOB DUTIES

• Provision, modify, and de-provision user accounts, security groups, and permissions across Active Directory, Microsoft Entra ID (Azure), and related environments.
• Administer identity lifecycle processes (onboarding, role changes, offboarding) for employees, partners, and external customers.
• Follow established Access Control Management (ACM) best practices to ensure proper assignment of permissions and entitlements.
• Create, maintain, and enhance documentation for UAP processes, workflows, and standards.
• Collaborate with IT operations, security, and compliance teams to ensure UAP activities align with internal policies and regulatory requirements.
• Assist in audits by providing data and evidence related to access management controls.
• Continuously identify opportunities to improve identity governance, reduce risk, and automate manual provisioning workflows.
• Participate in IAM-related projects, tool upgrades, and process improvement initiatives.
• Engage directly with business stakeholders to understand challenges and pain points in access-related workflows and translate those into improved processes.
• Take ownership in drafting and formalizing policies and procedures (P&Ps) for identity and access management to support standardization, training, and compliance.
• Collaborate regularly with an internal IT leadership peer group to strengthen the overall User Access Provisioning (UAP) experience and promote cross-team alignment.
• Work with internal resources and third-party vendors to shape and enhance the UAP tool based on functional, operational, and compliance requirements that you help define.

QUALIFICATIONS

• 3+ years of experience in identity and access management, including user provisioning, directory services, and access controls.
• Proficiency with Active Directory, Microsoft Entra ID (Azure AD), and Microsoft 365 identity tools.
• Hands-on experience supporting MFA, SSO, and lifecycle processes (onboarding, offboarding, access changes).
• Strong communication skills with a proven ability to work with technical teams and business stakeholders.
• Experience creating and maintaining IAM policies, procedures, and documentation.
• Bachelor’s degree in a related field, or equivalent practical experience.

OTHER PREFERRED QUALIFICATIONS

• Experience with IAM platforms such as Okta or similar tools.
• Prior experience in the healthcare industry, especially with HIPAA or other regulatory compliance standards.
• Experience leading and mentoring team members.
• Cybersecurity experience

ADDITIONAL INFORMATION

We are committed to providing a competitive Total Rewards Package that meets our employees’ needs. We offer a comprehensive benefits package, from medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features. We believe in great work and celebrate our employees' efforts and accomplishments locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees with a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars.

Compensation: $95,000

Type: Full Time

Location: REMOTE

1675 E. Riverside Drive, #150

If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

About The Pennant Group

We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

About the company

Our home health and hospice agencies and senior living communities operate relatively independently and have no traditional corporate headquarters. Instead, they are supported by a “Service Center,” a world-class team of professional resources that advise on their respective fields of information technology, compliance, human resources, accounting, payroll, legal, risk management, education and other services. This allows on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agency or community.