UA Associate or UA Analyst - Excess & Surplus Property

Zurich Insurance; Atlanta (GA); Hybrid; USD 50,000 - 89,000; Full time

Job summary

Zurich North America is hiring a UA Associate or UA Analyst to support the Excess & Surplus Property team in Atlanta, GA. You will review risks, assist with underwriting decisions, and provide end-to-end servicing for new business, renewals, and endorsements.

The role offers hybrid work with local in-office collaboration and opportunities to develop data analysis, communication, and customer service skills within a global insurer.

Qualifications

• Bachelor’s degree and 2+ years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area.
• Zurich Certified Insurance Apprentice, including Associate Degree and related experience in the Insurance field.
• High School Diploma or Equivalent with 2+ years in Administrative, Customer Service, Financial Services, Risk Management, or Insurance.
• Knowledge of data collection and analysis.
• Knowledge of processing, rating and policy management systems used in the insurance or financial industry.
• Experience servicing product portfolios for multiple lines of business for insurance or financial industry.
• Strong verbal and written communication skills.
• Superior skills in relationship building and active listening with customers and coworkers.
• Enjoys working with details and providing accurate data in a timely manner.
• Self-directed to meet deadlines.

Responsibilities

• Review and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions.
• Follow instructions from Underwriters on policy rating, pricing, and construction to accurately quote and issue policies.
• Provide end-to-end servicing for new business, renewals, and endorsements for basic to moderately complex business.
• Respond to written and verbal inquiries under supervision, collaborating with underwriters.
• Support brokers/agents/distributors/customers with basic service tasks.

Skills

Data analysis

Underwriting knowledge

Communication

Problem solving

Attention to detail

Time management

Relationship building

Active listening

Self-directed

Education

Bachelor’s degree

High School Diploma

Zurich Certified Insurance Apprentice

Job description

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UA Associate or UA Analyst - Excess & Surplus Property

137811

Zurich North America is currently hiring a UA Associate or UA Analyst to join the Excess & Surplus Property team! As a UA Associate or UA Analyst, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into the following North American office location: Atlanta, GA.

In this role you will be responsible for:

Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.

Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.

Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.

Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.

Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.

The role will be filled at the UA Associate or UA Analyst level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Basic Qualifications:

UA Associate

Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR

Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR

High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
AND

Knowledge of data collection and analysis

OR

UA Analyst

Basic Qualifications:

Bachelor’s degree and 2 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area
OR

Zurich Certified Insurance Apprentice, including Associates Degree and 2 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area
OR

High School Diploma or Equivalent and 4 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area
AND

Knowledge of the insurance industry and the legal and regulatory environment

Experience with data collection and analysis

Experience with processing, rating and policy management systems used in the insurance industry

Knowledge of processing, rating and policy management systems used in the insurance or financial industry

Problem solving experience

Experience servicing product portfolios for multiple lines of business for insurance or financial industry

Preferred Qualifications:

Insurance industry knowledge

Knowledge of processing, rating and policy management systems used in the insurance industry

Strong verbal and written communication skills

Superior skills in relationship building, active listening with customers and coworkers

Enjoys working with details and providing accurate data in a timely manner

Self-directed to meet deadlines

5% Travel

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The combined salary range for this position is $49,504.00 - $89,200.00. The proposed hourly rate for the UA Associate is $23.80 - $38.94, with short-term incentive bonus eligibility set at 5%. The proposed salary range for the UA Analyst is $54,500.00 - $89,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s): AM - Atlanta
Remote Working: Hybrid
Schedule: Full TimeEmployment Sponsorship Offered:No