U-Box Customer Care Representative (CDL)

U-Haul; North Charleston (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated U-Box Customer Care Representative to join their team. In this role, you will be responsible for ensuring customer satisfaction by delivering U-Box containers with care and professionalism. This position offers a dynamic work environment, where you will operate vehicles and engage with customers directly. With a strong emphasis on training and career growth, this company provides a supportive culture that prioritizes employee well-being and advancement opportunities. If you are passionate about customer service and enjoy a hands-on role, this is the perfect opportunity for you.

Benefits

Career Stability

Opportunities for Advancement

Gym Reimbursement Program

Health Insurance

Paid Holidays

Life Insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Dental & Vision Plans

LifeLock Identity Theft Protection

Qualifications

• Must have a clean driving record and a CDL.
• Willingness to participate in ongoing training.

Responsibilities

• Operate flatbed trucks and forklifts for deliveries.
• Load and unload storage containers for customers.

Skills

Customer Service

Driving Skills

Forklift Operation

Education

High School Diploma

Tools

Flatbed Truck

Forklift

Job description

Location:

8222 Dorchester Rd, North Charleston, South Carolina 29418 United States of America

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance &Prescription plans,if eligible

• Paid holidays, vacation, and sick days,if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental &VisionPlans
• Business travel insurance

• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

U-Box Customer Care Driver Responsibilities:

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements:

• Clean motor vehicle driving record
• High school diploma or equivalent
• Department of Transportation certification
• Commercial driver’s license (CDL)

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.