U-Box Customer Care Representative (CDL)

U-Haul International, Inc.; Lebanon (Lebanon County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a U-Box Customer Care Representative who thrives on the open road. In this exciting role, you will operate flatbed trucks and forklifts, ensuring that customers receive their storage containers with friendly and courteous service. With a focus on safety and continuous education through U-Haul University, this position offers a unique opportunity to combine driving skills with customer service. Join a caring company culture that values its employees and provides numerous benefits, including health insurance, 401(k) plans, and opportunities for advancement. If you're ready for a rewarding career on the road, this is the perfect opportunity for you.

Benefits

Opportunities for Advancement

Health Insurance & Prescription Plans

Paid Holidays, Vacation, and Sick Days

Life Insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple Products

Business Travel Insurance

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Qualifications

• Must have a clean motor vehicle driving record and a CDL.
• Experience in customer service is essential for this role.

Responsibilities

• Operate flatbed trucks and forklifts for local deliveries.
• Load and unload storage containers for customers.

Skills

Customer Service

Driving Skills

Safety Precautions

Education

High School Diploma or Equivalent

Tools

Flatbed Truck

Propane Forklift

Job description

U-Box Customer Care Representative (CDL)

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

Benefits:

• Opportunities for advancement
• Mindset App Reimbursement
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

U-Box Customer Care Driver Responsibilities:

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements:

• Clean motor vehicle driving record.
• High school diploma or equivalent.
• Department of Transportation certification.
• Commercial driver’s license (CDL).

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.