U-Box Customer Care Representative (CDL)

U-Haul; Kailua (HI); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health insurance &Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Region-specific discounts

Job summary

U-Haul in Kailua, HI seeks a U-Box Customer Care Driver to load/unload containers and deliver locally with a CDL and DOT certification. You will provide friendly service, operate forklifts and flatbeds (training provided), and participate in ongoing U-Haul education.

This role emphasizes safety, customer care, and reliable daily routes on local Hawaii assignments. Prior delivery or logistics experience is helpful; a strong work ethic is essential.

Qualifications

• High school diploma or equivalent required.
• DOT certification required.
• CDL license required; clean driving record preferred.

Responsibilities

• Operate a flatbed truck (training provided).
• Operate a forklift (training provided).
• Load and unload storage containers for delivery.
• Transport containers to customer locations within local routes.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Safety-conscious

Communication

Driving

Education

High school diploma or equivalent

DOT certification

CDL

Tools

Forklift

Truck driving

Job description

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

U-Haul Offers

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

U-Box Customer Care Driver Responsibilities

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Requirements

• Clean motor vehicle driving record
• High school diploma or equivalent
• Department of Transportation certification
• Commercial driver’s license (CDL)

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.