U-Box Customer Care Representative (CDL)

U-Haul; Columbia Township (MO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Discounts

Life insurance

Job summary

U-Haul in Columbia, Missouri is hiring a U-Box Customer Care Representative (CDL). As a CCR, you will handle local deliveries of U-Box containers and ensure customers receive friendly, professional service.

The role requires a high school diploma, a CDL, and a DOT certification; you will train on flatbed and forklift operations, maintain a clean driving record, and participate in ongoing training through U-Haul University.

Qualifications

• High school diploma or equivalent.
• Commercial driver's license (CDL) required.
• DOT certification required.
• Must be 18 years or older.

Responsibilities

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, local routes only.
• Participate in ongoing U-Haul education through U-Haul University.
• Clean motor vehicle driving record
• Must meet safety and customer service standards.

Skills

Customer service

Safety-conscious

Effective communication

Education

High school diploma or equivalent

Tools

CDL

DOT Certification

Job description

U-Box Customer Care Representative (CDL)

Open Full-time Pay not stated

Open — U-Haul has a posting for this job. Posted 9 Sep 2026.

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About this job

United States

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

3615 Vandiver Dr, Columbia, Missouri 65202 United States of America

Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture with U-Haul.

• Opportunities for advancement
• Mindset App Reimbursement
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

U-Box Customer Care Driver Responsibilities:

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Clean motor vehicle driving record
• High school diploma or equivalent
• Department of Transportation certification
• Commercial driver’s license (CDL)
• Must be 18 or older

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.