Twi Over the Phone Interpreter

Global Impact Group LLC; Raleigh (NC); Remote; USD 60,000 - 80,000; Part time

Job summary

A leading interpretation service provider is seeking a professional Twi (Akan) Over-the-Phone Interpreter for USCIS contract work. This remote position offers competitive pay of $28–35/hour and opportunities for advancement with a focus on maintaining ethics and professionalism. Candidates must be fluent in Twi (Akan) and English with at least 2 years of relevant interpreting experience.

Benefits

Flexible schedule

Paid training and professional development

Opportunities for advancement

Qualifications

• Native or near-native fluency in Twi (Akan) and English.
• 2+ years of professional interpreting experience, preferably in relevant contexts.
• Strong knowledge of interpreter ethics and confidentiality.
• Excellent telephone communication skills.

Responsibilities

• Provide real-time Twi (Akan) telephonic interpretation for USCIS.
• Maintain confidentiality and comply with interpreter ethics.
• Support urgent and scheduled interpretation needs.

Skills

Fluency in Twi (Akan)

Fluency in English

Telephone communication skills

Cultural awareness

Job description

Benefits include flexible schedule, opportunity for advancement, and training & development.

About Us

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.

We are seeking Twi (Akan) Over-the-Phone Interpreters (OPI) to support our USCIS contract. Twi, a major West African language spoken in Ghana and diaspora communities, is a rare but critical language often required in asylum, refugee, and immigration proceedings.

Responsibilities

• Provide real-time Twi (Akan) English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
• Interpret with accuracy, impartiality, and professionalism in immigration and asylum contexts.
• Maintain confidentiality and comply with USCIS/DHS interpreter ethics and standards.
• Support both scheduled assignments and urgent/surge interpretation needs.
• Participate in training, compliance refreshers, and quality assurance audits.

Qualifications

• Native or near-native fluency in Twi (Akan) and English.
• 2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
• Strong knowledge of interpreter ethics, confidentiality, and cultural awareness.
• Excellent telephone communication skills; ability to remain accurate under pressure.
• Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 security clearance.

Compensation & Benefits

• Competitive pay: $28–35/hour (rare-language premium).
• Remote work using secure USCIS-approved systems.
• Paid training and professional development.
• Steady workload under a federal contract.
• Opportunities for growth in quality assurance or linguist leadership.

How to Apply

Submit your resume / CV highlighting Twi (Akan) interpreting experience, any certifications (community, medical, court, or professional interpreting credentials preferred), and availability for full-time or contractor roles to [e-mail] with the subject line: Twi (Akan) OPI Interpreter Application – USCIS Contract. This is a remote position.