TW Perry Retail Supervisor Inside Sales

Builders FirstSource; Virginia, Springfield (MN, IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading supplier of building materials in a role that empowers you to enhance retail operations while delivering exceptional customer service. This position offers a unique opportunity to assist in daily store activities, ensuring a high standard of service and sales goals are met. With a focus on teamwork and personal development, you will be part of a supportive culture that values your contributions. Embrace the chance to grow your career in a dynamic environment where your skills can shine and make a real impact.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Employee Discounts

Training and Development

Qualifications

• 5+ years of retail or sales experience required.
• Strong verbal and written communication skills essential.

Responsibilities

• Assist in daily operations of retail sales and customer service.
• Coordinate product knowledge training for sales personnel.

Skills

Retail Sales Experience

Customer Service

Communication Skills

Mathematical Skills

Product Knowledge

Education

High School Diploma or GED

Tools

Point-of-Sales (POS) Equipment

Microsoft Office Suite

Enterprise Resource Planning (ERP)

Job description

Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

PURPOSE

Assists with overseeing and may direct the daily activities of the retail store operations ensuring a high level of service to the customer with a focus on meeting sales goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in the daily operations of retail sales, quotes/estimates, material take-offs, generating purchase orders, pricing, and product delivery.

• Maintains quality of retail floor including signage, proper pricing, inventory selection and level and promotional displays, verifying special advertised merchandise is in stock and properly signed and priced.

• Coordinates product knowledge training to sales personnel and customers.

• Ensures all credit and check cashing procedures have been followed.

• Assists with compliance for loss prevention program, including security, safety and maintenance of equipment, vehicles and property.

• Investigates and resolves customer issues regarding order processing, delivers, system inventory, pricing discrepancies and determine appropriate corrective action.

• May prepare purchase orders to ensure adequate inventory specifying type, quantities, and specifications of products and scheduled delivery dates.


• Assists with appropriate reports regarding sales, inventory and schedules and works with management to improve work flow, simplify reporting procedures and/or implements cost reduction.

• Opens and closes store as scheduled.

• Leads and directs employees including assigning, monitoring and reviewing work progress and accuracy, providing guidance, addressing escalated issues and training less experienced team members. May provide input on the performance of assigned employees to management.

• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or General Education Degree (GED) and five (5) years retail or sales experience; or equivalent combination of education and experience.

COMPETENCIES

• Working knowledge of company products and building industry


• Strong verbal and written communication skills


• Strong math skills


• Aptitude in reading and understanding moderately complex instructions or drawings


• Broad computer knowledge including Point-of-Sales (POS) equipment


• Knowledge of Microsoft Office Suite and an enterprise resource planning (ERP) program

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Subject to both typical office environment and outside locations with temperature and weather variations.


• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.


• Frequent standing and walking involved for extended periods of time.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call [phone] or email: [e-mail]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.