Turndown Attendant - Part Time

Kiawah Island Golf Resort; South Carolina; On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Exclusive employee discounts at hotel

Employee meal program

Training and appreciation events

401k available

Free parking

Job summary

Kiawah Island Golf Resort is seeking a Housekeeping Room Attendant to deliver an exceptional guest experience by keeping rooms impeccably clean and well-maintained. You will perform daily service, evening turndown, and guest room preparation while upholding Forbes Five-Star and AAA Five-Diamond standards in every task.

Job requires on-site work, strong English communication, and the ability to lift up to 50 lbs.

Qualifications

• High School graduate or equivalent preferred.
• One year of prior experience preferred.
• Ability to work independently and in a team.
• Strong English verbal and written communication.
• Ability to perform basic mathematical calculations.

Responsibilities

• Own daily operation of the Housekeeping Department.
• Clean and service assigned rooms according to standards.
• Notify supervisor on room status for sale or occupancy.
• Monitor supplies and minimize waste.
• Log lost and found items per procedures.
• Restock supplies and equipment as needed.
• Report equipment, linen shortages, and safety hazards immediately.
• Prepare rooms for next shift and communicate with guests and staff.
• Maintain attention to detail, speed, accuracy, and follow-through.
• Uphold resort policies and perform other duties as assigned.

Skills

Attention to detail

Team player

English communication

Mathematical calculations

Independence

Education

High school diploma or equivalent

Job description

Position Summary

Housekeeping Room Attendants are responsible for delivering an exceptional guest experience by ensuring guest rooms are impeccably clean and well-maintained. Room Attendants thoughtfully perform daily service to each guest room, evening turndown service, and prepare guestrooms for new arrivals. Room Attendants are expected to adhere to Forbes Five-Star standards as well as AAA Five-Diamond standards in each task they are assigned.

Pay Rate

The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position will be determined during the hiring process.

Qualifications

• High School graduate or equivalent is preferred.
• Previous experience of one year is preferred.
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Ability to compute basic mathematical calculations required.

Expectations & Responsibilities

• Responsible for the daily ownership and operational execution of the Housekeeping Department.
• Cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting and vacuuming, cleaning and sanitizing bathrooms, removing trash, and cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, and silverware.
• Upon completing servicing of rooms, notify supervisor so rooms may be sold or occupied.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Replenish supplies and equipment, as needed during the shift.
• Report faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to the supervisor on duty.
• Restock work areas for the next shift, as assigned.
• Must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms.
• Ability to perform tasks with attention to detail, speed, accuracy, and follow-through.
• Upholds the core values and policies & procedures of the resort.
• All other duties, as assigned.

Essential Physical Requirements

• Must be able to lift minimum weight of 50 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping.
• Must be able to work on site due to daily needs of the job requirements.
• Ability to reach, bend, lift, and carry furniture and equipment.

Perks & Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.