Turndown Attendant - Conrad Indianapolis

Hilton; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program (ESPP)

Parental leave

Caregiving concierge

Crisis concierge

Mental health resources

PTO

Health & welfare benefits

Retirement plans

Location-based benefits

Job summary

Hilton Indianapolis is seeking a Turndown Attendant to deliver evening housekeeping services that contribute to memorable stays. You’ll prepare guest rooms for night hours, replenish amenities, and ensure comfort with a welcoming presence throughout the hotel.

Join a luxury property known for Forbes recommendations and award‑winning culture. The role emphasizes hospitality excellence, integrity, teamwork, and ownership in daily operations across guest rooms and related spaces.

Qualifications

• A passion for hospitality and guest service.
• Demonstrated integrity and accountability.
• Ability to work with a team and lead by example.
• Willingness to uphold Hilton's standards and values.

Responsibilities

• Provide turndown service: adjust bed covers, fulfill guest preferences, replenish amenities and supplies.
• Keep guest rooms spotless: dust, vacuum, and empty trash.
• Delight guests: respond to requests promptly and courteously.
• Support housekeeping operations: assist with other tasks as needed.

Skills

Hospitality mindset

Integrity

Leadership

Teamwork

Ownership

Job description

Job Description

As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 guest rooms, 15,000 square feet of flexible meeting space, and 2 food and beverage outlets: The Capital Grille and The Lounge with the added convenience of in-room dining. As the city's only hotel spa and are connected via skywalk to The Arts Garden and The Indiana Convention Center, giving teams and guests seamless access across downtown Indianapolis.

Want to learn more?

Hotel Website , Instagram , Facebook

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Turndown Attendant, you’re not just providing evening housekeeping services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Provide turndown service: Perform turndown duties, including adjusting bed covers, fulfilling guest preferences (e.g., filling ice buckets), and replenishing amenities, linens, and supplies
• Keep guest rooms spotless: Clean and tidy assigned rooms, including dusting, vacuuming, and emptying trash
• Delight our guests: Respond to guest requests promptly and courteously
• Support housekeeping operations: Assist with other housekeeping tasks as needed

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.