Turndown Attendant

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Turndown Attendant to join their team. This role focuses on maintaining the cleanliness and comfort of guest rooms, ensuring that all standards are met efficiently. The ideal candidate will possess strong attention to detail and a commitment to guest satisfaction. Working in a prestigious downtown hotel, you will be part of a team that values excellence and service. If you thrive in a dynamic environment and are passionate about hospitality, this opportunity is perfect for you.

Qualifications

• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Clean and maintain guest rooms to ensure standards are met.
• Greet guests with a warm and friendly greeting.
• Notify managers about repairs needed in guest rooms.

Skills

Housekeeping

Customer Service

Time Management

Attention to Detail

Education

High School Diploma

Job description

Overview

Opportunity: TurndownAttendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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