Turndown Attendant

Auberge Collection; Napa (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Stanly Ranch, Auberge Collection in Napa is seeking a Turndown Attendant to transform guest rooms into serene retreats. Your attention to detail creates a restful sleep environment, with elegant touches and a welcoming atmosphere.

Requirements include one year of housekeeping or turndown experience, ability to read and write in English, and a flexible schedule including weekends and holidays. Starting pay is $21.00 per hour, with decisions on salary based on experience and education.

Qualifications

• One-year Housekeeping or Turndown experience
• Able to read and write in English
• Able to work a flexible schedule, including weekends and holidays

Responsibilities

• Prepare and set up guest rooms in the evening, providing a welcoming and aesthetically pleasing environment for guests to return to.
• Dim the lights, close curtains, and turn down beds to create a serene and comfortable atmosphere.
• Replace used towels and amenities, ensuring that guests have everything they need for a restful night.
• Perform a final check for cleanliness and orderliness in the guest room, addressing any issues or discrepancies.
• Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service.

Skills

Housekeeping

Turndown service

Attention to detail

English proficiency

Job description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms guest rooms into serene retreats for a restful night's sleep. With a touch of elegance, you create an inviting atmosphere, ensuring that every night becomes a luxurious experience for our valued guests.

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Prepare and set up guest rooms in the evening, providing a welcoming and aesthetically pleasing environment for guests to return to.
• Dim the lights, close curtains, and turn down beds to create a serene and comfortable atmosphere.
• Replace used towels and amenities, ensuring that guests have everything they need for a restful night.
• Perform a final check for cleanliness and orderliness in the guest room, addressing any issues or discrepancies.
• Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service.

The starting range for this position is $21.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

• One-year Housekeeping or Turndown experience
• Able to read and write in English
• Able to work a flexible schedule, including weekends and holidays, according to department needs.

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLCis an Equal Opportunity Employer, M/F/D/V.GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements,GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.