Turndown Attendant

The Tennessean Hotel; Knoxville (TN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Paid Time Off

Healthcare benefits

Job summary

HVMG is seeking a Turndown Attendant to clean and prepare guest rooms to high standards, including beds, amenities, and a welcoming atmosphere for guests. The role reports to the Executive Housekeeper and involves turn-down service for occupied rooms during the evening.

The position supports flexible scheduling and may lead to advancement within hotel operations, including supervisory roles. Prior hotel experience is a plus, andApplicants must be eligible to work in the United States.

Qualifications

• Hotel experience is a plus.

Responsibilities

• Prepare and clean guest rooms, make beds, replenish amenities, and maintain a welcoming environment.
• Carry out turn-down services for occupied rooms during the evening.
• Report to the Housekeeping Supervisor or Executive Housekeeper.
• Opportunity for growth within hospitality operations.

Job description

Turndown Attendant

As a Turndown Attendant, you will be responsible for cleaning and preparing guest rooms to HVMG’s high standards of cleanliness and comfort. Your duties include making beds, replenishing amenities, and ensuring a welcoming environment for each guest. This role reports to the Executive Housekeeper.

This associate will prepare all occupied room with turn down services during the evening. They will also run and housekeeping supplies as they are called for throughout the night.

Schedule: 2PM to 10PM/11PM

Key Responsibilities

• You will be the key to ensuring our hotel guests enjoy a clean, comfortable, and welcoming environment during their stay.


• Your daily tasks will include making beds, vacuuming, dusting, and maintaining cleanliness in guest rooms.


• You will report to the Housekeeping Supervisor or Executive Housekeeper.


• A career as a Turndown Attendant can lead to opportunities in various roles within the hospitality industry, such as housekeeping supervisor, executive housekeeper, or even a managerial position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States


• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.


• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations


• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed


• A warm, professional demeanor that reflects HVMG’s Culture of Excellenceby showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio


• Flexible scheduling


• Access up to 40% of your earned wages before payday with PayActive


• Paid Time Off (PTO) and Paid Holidays


• Full healthcare benefits: medical, dental, and vision


• 401(k) with guaranteed 4% match and no vesting period


• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, \"This is the best management company I've ever worked for. They walk the talk from the corporate office to the field.\"
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.