Turf Technician

Entertimeonline; Norton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

401(k) retirement plan

Job summary

Ag-Pro Companies in the United States is seeking an experienced Service Technician to diagnose, repair, and maintain John Deere equipment and technology. This non-exempt, full-time role may require guidance from the Service Manager and focuses on delivering high-quality service at customer sites or shop locations.

You will mentor trainees, document diagnostics and repairs, manage billable time, and stay current with John Deere products.

Qualifications

• 5+ years of experience performing service repairs; demonstrated experience meeting performance metrics preferred.
• Experience performing repairs and maintenance using tools following Technical Manual procedures on machines in the technician's specialty.
• Experience with mechanical, electrical and hydraulic systems used in off-road, construction, lawn, or heavy equipment.
• Experience with diagnostic tools and basic computer functions; Service ADVISOR preferred.
• Strong teamwork and effective verbal/written communication.
• Valid driver’s license; CDL preferred.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Conducts or supports customer clinics.
• Accounts for billable time and assigned work orders.
• Documents diagnostics and repairs thoroughly and submits information on time.
• Participates in Training programs for skill development.
• Operates and maintains vehicles, tools and equipment.
• Maintains clean work area and follows safety rules.
• Keeps knowledge current on John Deere and competitive products.

Skills

Diagnostic repairs

Team mentoring

Documentation

Customer service

Heavy lifting

Tool proficiency

Education

High School diploma or GED

Associates degree preferred

Tools

Service ADVISOR

Diagnostics tools

Hand tools

Job description

Employee Type Non-Exempt FT

Contact information

• Name Rob Williams
• Phone [phone]
• Email [e-mail]

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

• 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating tools and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• Ability to lift at least 75 lbs repeatedly
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.