TurboTax Local Service Expert - Tax & Community Growth

Intuit, Inc.; Minneapolis (MN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) Savings Plan with company

Discounts on Intuit products including

Free TurboTax copy

Job summary

Intuit, Inc. seeks a TurboTax Local Service Expert to perform full-service tax return preparation, advise clients, and connect them with Intuit’s ecosystem. You will work onsite in a TurboTax location and help grow the local client base through outreach and events.

You will collaborate across tax professionals and specialists to deliver end-to-end service, ensuring personalized guidance and ongoing client support in a fast-paced environment.

Qualifications

• Active PTIN required to file taxes.
• 3+ years of paid experience filing 30+ federal and state 1040 tax returns per season.
• Willing to upskill into bookkeeping, payroll, advisory services.
• Onsite at a TurboTax office, 20+ hours per week, 8:00–17:00 local time.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax clients.
• Act as local community ambassador to grow TurboTax client base.
• Connect clients with Intuit ecosystem solutions like bookkeeping, payroll, and financial planning.
• Deliver best-in-class customer experience and manage client relationships.

Skills

Tax expertise

Community outreach

Customer service

Bilingual (English/Spanish)

Tools

Tax preparation software

CRM/sales tools

Job description

Intuit, Inc. seeks a TurboTax Local Service Expert to perform full-service tax return preparation, advise clients, and connect them with Intuit’s ecosystem. You will work onsite in a TurboTax location and help grow the local client base through outreach and events.

You will collaborate across tax professionals and specialists to deliver end-to-end service, ensuring personalized guidance and ongoing client support in a fast-paced environment.